Kaizen - Commerce City
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car repairs were excellent, returned the car clean as I had just bought it!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Communication was way off in beginning. Work was suppose to be done in Norhglenn then they said they were sending to Lafayette facility the I got a text update from commerce city. So I needed to call to find out where my car was.
Repair Quality - 3.5/5.0 -
Appointment was in Northglenn and car was sent to Commerce city to have work completed. Repair took 2 weeks longer than first projected. Work seemed to be done well.
Customer Service - 4.0/5.0 -
Rebecca kept me informed the best possible. She is very well spoken and good about wandering calls and questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was excellent. Vehicle was returned in immuculate condition. Thanks to everyone that worked on vehicle.
Customer Service - 5.0/5.0 -
Kraizen did excellent. m AUTO WAS RETURNED VERY CLEAN. tHANK YOU TOEVERYONE WHO WORKED ON MY AUTO.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
It would have been a ten if they didn’t try to send me home with my check engine light on. I had to go get a report from autozone in order to have them fix it.
Customer Service - 3.5/5.0 -
See previous
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great service!
My Experience - 5.0/5.0 -
The repair was great but they broke the lock to the hitch now we have to figure it out how to get the lock off
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
They left the hitch lock broken in truck the key was on the key chain overall they did a great job on repair no complaints
Customer Service - 5.0/5.0 -
Very informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication throughout the process! Although it took longer than expected, the fact that Kaizen kept in touch with us throughout was so helpful. The work was great and all is well!
Customer Service - 5.0/5.0 -
Great communicationi!
My Experience - 5.0/5.0 -
I am so happy with the service provided here. I was texted at least once a day to give me an update about my car. There was also a great and fast turn around with my car, that is much appreciated! The front gals were awesome and so nice when I went to pick up my vehicle! Awesome service all around!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
As long as Amber and Rebecca are there I would.
Repair Quality - 5.0/5.0 -
Amber and Rebecca exceeded all my expectations. I was truly amazed at how expeditiously the repairs were done. There were no automotive industry unpleasant surprises. I recognize Amber’s in depth knowledge and leadership ability. This was my daughter’s car and believe me, she wanted her car back ASAP and Amber delivered. Management makes all the difference. Great Job 😁
Customer Service - 5.0/5.0 -
Very responsive.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great craftsmanship. Regularly provided status updates. Thank you.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very satisfied with there work , one thing tho there are scratches on the bumper ill send pictures to insurance today I think it was from the tow truck or something but other then that very satisfied
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All went well
Customer Service - 5.0/5.0 -
Good work.
My Experience - 5.0/5.0 -
It is an outstanding place; employees are very informative and very friendly. I appreciate the entire staff members. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I have already done this one. But I have sent pictures of the hood looking like it was popped but not released. I am still waiting for a response from Commerce City. Other than that, excellent customer service and friendly employees.
Customer Service - 4.0/5.0 -
It's just an issue with the hood not lining up smoothly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I highly appreciated the ongoing updates on the progress of the body work of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was particularly pleased with the several feedbacks I received regarding the progress of the work on the car.
Customer Service - 5.0/5.0 -
The staff members were very pleasant.