Kaizen - El Mirage
In operation 27 years, 22 years at this location.
Kaizen Collision El Mirage is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision repair and refinish technicians have earned the collision repair industry’s highest recognized level of training, I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision El Mirage provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full-frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
My Experience - 5.0/5.0 -
Great service I would recommend it to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally recommend
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was impeccable! Excellent communication. Excellent quality of work. I will definitely recommend your business to others.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Daisy was super responsive and ready to investigate for further answers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate El Mirage Kaizen and all of their work so very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You have an awesome team!! Keep up the great work you do! I appreciate you 🫵🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team and staff great work
My Experience - 5.0/5.0 -
Everything went very smooth. Work completion was a full 2 days before expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Honestly, pretty awful. Delays are one thing and I guess expected so that wasn’t the issue but the lack of communication was very frustrating, we live 2hrs away and would plan a trip down to get it then get pushed back. We even drove all the way there after being told it would be ready and on that day they then told us actually it wasn’t because they somehow left a wiring harness out of the front bumper. It seems like an incredibly amateur mistake to forget a wiring harness in a bumper when every modern vehicle has one. Then, to make matters worse, they drove it back and forth from their other location and said they fixed a scratch they put in the bumper, on pickup the scratch was still there. Then, upon inspection there are 3 missing bolts/clips in the driver side wheel well. Then, even more amateur, the passenger side fender trim wasn’t fully reattached. These are basic things that even the most inexperienced mechanic/body shop would be capable of. I can’t speak to the “why” but I can speak to the what, and the what is the quality of work here is very low, the smallest things apparently just don’t matter that much. Over-time, over-budget (ended up higher than estimate) and low quality work combine for the trifecta of a bad experience. Usually you get 2 out of 3 but here you get 0 of the 3.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I notice when I picked up the motorhome the bra above the part that was replaced had swril scratched a hash scratches on it.
My Experience - 5.0/5.0 -
Thank you very much Repairs were done very well very pleased.