Kaizen - Erie
In operation 36 years, 4 years at this location.
Our team aims to provide superior quality repair service at a decent cost and restore your car to its pre-accident condition. A professional repair service protects your vehicle’s value and your considerable investment. With certifications for collision repairs from 30+ major vehicle manufacturers, Kaizen Collision Center has the equipment and the relevant expertise to ensure your vehicle is in the best possible condition. We’ll do our best to help the insurance firms understand what a proper repair requires. We’ll also keep you informed throughout the entire repair process; this helps give you peace of mind in knowing when to expect your results. If you’d like a professional to check out your vehicle’s condition and ensure it’s safe to drive, visit our shop at 1021 Carbon Ct, Erie, CO 80516. Call us at (303) 828-2699, and one of our friendly staff will guide you through the process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I can't believe how wonderful they were. The repairs are beautiful and they cleaned the car inside and out. I love these people!!
My Experience - 5.0/5.0 -
Texted me updates as my car repair progressed. Staff did a wonderful job. My car looks brand new. I give them 10 stars. I would definitely recommend them.
Likely to Recommend - 5.0/5.0 -
Excellent work. Terrific communication. Wonderful staff. They and my insurance company worked together and the whole process was easy for me. The bonus service was that Enterprise picked me up at the shop. When I picked up my car I left the rental car at the shop. All in all a wonderful experience. I would definitely recommend the shop to family and friends.
Repair Quality - 5.0/5.0 -
The correspondence with me as the repair progressed was excellent. The staff was terrific. The repair looks as good as new.
Customer Service - 5.0/5.0 -
Wonderful customer service
Returned Clean
My Experience - 5.0/5.0 -
The employees were very nice. I was in and out really fast. I didn't have to wait very long to get my mirror put on my car. They were very fast and very friendly
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication, speedy and quality service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication on the status of my repairs was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and professionalism
Customer Service - 5.0/5.0 -
Excellent customer service and professionalism
My Experience - 5.0/5.0 -
The process through insurance was very easy and they kept me informed of every step of the progress from start to finish. The staff was top notch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great, truck looks awesome.
Customer Service - 5.0/5.0 -
Great communication
My Experience - 5.0/5.0 -
Great company. Communication was wonderful. Did what they said and followed through. Great customer service when very few companies do that
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were efficient and gave me frequent updates
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great! I appreciate the detailing you did to the interior as well. I just went through a move so the car took a beating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You you did a great job on my car. I am very happy with the results.
Customer Service - 5.0/5.0 -
I replied before. You did an excellent job. I am very happy with how the car looks.
Returned Clean
My Experience - 5.0/5.0 -
The service I received was nothing short of exceptional. Service was completed early, staff was friendly, I was kept apprised of the status of the work throughout the process, finished work is perfect. Nick, in particular, was helpful and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nick was terrific. I was notified at every step of the repair. Ths repair itself was flawless. Ever staff member I came across was very friendly.
Customer Service - 5.0/5.0 -
Nick was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
One thing we know. The A/C was working great the day we drove the car in and did not work the day we drove it out
Repair Quality - 2.0/5.0 -
screwed us about air conditioning
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did great work for me
Repair Quality - 5.0/5.0 -
I am especially glad that they spend the time to dissemble all that is possible when prepping to repaint and not just mask off the trip and logos. I was happy to pay the cost for this attention to detail on the repair I had done.
Customer Service - 5.0/5.0 -
The team there did a good job keeping me informed of the progress and the completion date
Returned Clean
Likely to Recommend - 5.0/5.0 -
They delivered on all fronts and I would definitely recommend them
Repair Quality - 5.0/5.0 -
The people at Kaizen were brilliant , very professional, friendly and they kept in touch during the repair. The result was perfect.
Customer Service - 5.0/5.0 -
Very friendly and capable
Returned Clean
My Experience - 0.0/5.0 -
I was disappointed that my repair completion date was changed THREE times, from Friday to Monday, Monday to Tuesday, and Tuesday to Wednesday. I understand that hiccups happen, but consistently underestimating how much work was left had me finding childcare and changing my schedule for pickup repeatedly and unnecessarily. I would have rather been given the later date right off the bat. I also don't have a lot of experience with auto repairs, but three weeks to fix a dent the size of my palm seems quite long. My car wasn't assessed until the third day at the shop and I didn't get an estimated completion date until it had been there a week.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
There was a very long timeline for a pretty small cosmetic repair. It took several days for an estimate and the completion date was changed three times, often at the last minute.
Customer Service - 4.0/5.0 -
The person who called to communicate with me was understanding and gave me more notice of the third change of completion date after I explained how it inconvenienced me.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for making my somewhat new car look new again ! Great customer service !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
My car was damaged further during the repair process, causing me to go back multiple times for additional repairs.
Customer Service - 3.5/5.0 -
Alexyss was excellent