Kaizen - Erie
In operation 36 years, 4 years at this location.
Our team aims to provide superior quality repair service at a decent cost and restore your car to its pre-accident condition. A professional repair service protects your vehicle’s value and your considerable investment. With certifications for collision repairs from 30+ major vehicle manufacturers, Kaizen Collision Center has the equipment and the relevant expertise to ensure your vehicle is in the best possible condition. We’ll do our best to help the insurance firms understand what a proper repair requires. We’ll also keep you informed throughout the entire repair process; this helps give you peace of mind in knowing when to expect your results. If you’d like a professional to check out your vehicle’s condition and ensure it’s safe to drive, visit our shop at 1021 Carbon Ct, Erie, CO 80516. Call us at (303) 828-2699, and one of our friendly staff will guide you through the process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Yes i will recommend.100 por cent
Repair Quality - 4.5/5.0 -
The best customer service and really good job in my 2014 honda accord sport looks and feel like bran new thank you guys
Customer Service - 5.0/5.0 -
The best
Returned Clean
My Experience - 5.0/5.0 -
Looks great!! So far, I have not seen a problem with the repair!! Staff was friendly and work was done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall experience was great. I appreciated the text updates and occational phone call instigated on your end. Your handling of insurance was simple as well. Pickup was fast as well. I beleive that your quality inspection could have been better as there is something in the paint (small piece of something) that I noticed when I got home that I would have assumed you would have caught
Customer Service - 5.0/5.0 -
kept me informed of status with texts and voice calls. I never had to call ont he status of the repair
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would and have recommended.
Repair Quality - 5.0/5.0 -
I am a repeat customer and Kaizen has always delivered.
Customer Service - 5.0/5.0 -
Communication was great. Updates of the process and timeline were very helpful.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Looks good so far. Need more time to evaluate.
Customer Service - 4.5/5.0 -
Young women at front desk was very nice and efficient. You are lucky to have her.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated all the communication updates
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my second time working with Kaizen, and I came back for a reason! They are super responsive, friendly, transparent and really easy to work with. Great experience once again!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service and work done!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality looks good, dealt with the insurance claim well, kept me updated with texts through the whole process and even finished a day ahead of schedule. Would definitely do business with Kaizen again
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car was washed and I think vacuumed when I picked it up. Noticeably a good touch
My Experience - 5.0/5.0 -
Everyone was extremely helpful and kind. The car was done quickly and looks amazing!
Likely to Recommend - 0.5/5.0 -
If they would have owned up to their mistakes and been apologetic I may have a different opinion.
Repair Quality - 2.5/5.0 -
Kaizen Erie first sent my vehicle home without a final inspection although they claimed to have done one. However there was a paint imperfection on the new bumper as well writing on the sensors that hadn't been removed. Also once we got it home we found the paint did not match the rest of the vehicle.
Customer Service - 2.0/5.0 -
I am frustrated my vehicle was sent home with these issues. When I called to ask about the paint imperfection and writing, I was told "this likely happened on your way home" before they even looked at my vehicle. Very unprofessional and to say you did a final inspection was misleading since you sent the vehicle home with several issues.
Returned Clean
My Experience - 5.0/5.0 -
We were very pleased with the results. And pleasantly surprised to see the car was not only washed on the outside but the inside was cleaned also and very well I might add. They just added that little extra that impressed
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Although we were very pleased with the final results, I was a little bit frustrated with the payment method that was required. I kind of understand why they required it. However it was a little inconvenient.
Customer Service - 4.5/5.0 -
I thought my initial contact and estimate felt a little informal but that might have been just me. End result seems fine.
Likely to Recommend - 0.5/5.0 -
I’ll go out of my way to do the opposite and ensure I tell everyone to steer clear.
Repair Quality - 0.5/5.0 -
You didn’t fix my car. It’s worse off every time you’ve touched it (4 times now). It isn’t safe to drive. WORST EXPERIENCE!!! Seriously, you’ve outdone yourselves. I couldn’t have imagined a bar this low.