Kaizen - Erie

4.9 (923reviews)
96%
1021 Carbon Ct,  Erie,  CO  80516

In operation 36 years, 4 years at this location.

Our team aims to provide superior quality repair service at a decent cost and restore your car to its pre-accident condition. A professional repair service protects your vehicle’s value and your considerable investment. With certifications for collision repairs from 30+ major vehicle manufacturers, Kaizen Collision Center has the equipment and the relevant expertise to ensure your vehicle is in the best possible condition. We’ll do our best to help the insurance firms understand what a proper repair requires. We’ll also keep you informed throughout the entire repair process; this helps give you peace of mind in knowing when to expect your results. If you’d like a professional to check out your vehicle’s condition and ensure it’s safe to drive, visit our shop at 1021 Carbon Ct, Erie, CO 80516. Call us at (303) 828-2699, and one of our friendly staff will guide you through the process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (923)

My Experience

Thanks to the technician, repair looks great and I appreciate the detailing of the car. It looks showroom ready. Thanks to Alexis for keeping me informed throughout the process. Thanks to the estimator for explaining the work and to Joe for the ride. I really liked the communications throughout the process that kept me informed. Keep up the good work. I will recommend you to anybody. I get the chance to. Thanks. And finally, I thought the price was more than fair.!

My Experience

Great job thank you

Likely to Recommend

Repair Quality

great job

Customer Service

wonderful and kind people

Returned Clean

Likely to Recommend

Repair Quality

I was told the car couldn’t be put into alignment due to non-accident related damage. When I took it to the Subaru certified techs they got it into alignment by putting 4 equal tread tires on the car. 3 of the tires from the vehicle were at 50% wear. Kaizen only replaced one and did not put in a tire pressure gauge that’s on their invoice. Kaizen also indicated an upper transmission leak was occurring. However they stated it was not accident related. The certified techs saw clear damage to the area and paint from the accident indicating the accident caused the leak.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a good job but were a week late after their estimate being done.

Customer Service

They gave a lot of updates, but their updates and estimated timing were not accurate. Nor was the website.

Likely to Recommend

Repair Quality

Friendly, reliable, fast service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Th repair was done in a timely manner and they were on top of communication throughout the process

Customer Service

I will be recommending this shop to anyone I know that needs repairs

Returned Clean

Likely to Recommend

Repair Quality

Everything was done professionally. The team is very nice.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very helpful and timely.. would definitely tecommend

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Good communication

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and great communication.

Customer Service

Returned Clean

Likely to Recommend

I hope I do not have occasion to recommend a collision shop to anyone. And since this is my first time ever having a car at a collision center, I have absolutely no basis for comparison.

Repair Quality

I’ve only had my car back for a few days

Customer Service

The person I interacted with the most is Alexis and she was absolutely wonderful. I couldn’t say enough good things about her.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I appreciated the frequent progress updates. Your team members from the front desk to the service team were extremely courteous and helpful. Will definitely recommend your shop to others in need of repairs.

Likely to Recommend

Repair Quality

The team did an excellent job repairing my vehicle and keeping me posted with updates.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Kaizen is my go-to repair shop, and I have already told others about your great service.

Repair Quality

On time, courteous, and professional with a friendly touch!!

Customer Service

The staff made the transaction stress free!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good communication and friendly service. Repairs seemed to be done in a timely manner as well. I would say 10 but the replaced rims are slightly different from the originals. More importantly, car is driving just fine so far.

Customer Service

Returned Clean