Kaizen - Erie
In operation 36 years, 4 years at this location.
Our team aims to provide superior quality repair service at a decent cost and restore your car to its pre-accident condition. A professional repair service protects your vehicle’s value and your considerable investment. With certifications for collision repairs from 30+ major vehicle manufacturers, Kaizen Collision Center has the equipment and the relevant expertise to ensure your vehicle is in the best possible condition. We’ll do our best to help the insurance firms understand what a proper repair requires. We’ll also keep you informed throughout the entire repair process; this helps give you peace of mind in knowing when to expect your results. If you’d like a professional to check out your vehicle’s condition and ensure it’s safe to drive, visit our shop at 1021 Carbon Ct, Erie, CO 80516. Call us at (303) 828-2699, and one of our friendly staff will guide you through the process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Happy with the appearance of the vehicle. More than happy with the assistance of the staff in dealing with the insurance company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, appreciate the assistance in dealing with the insurance company
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody there was so kind and answered all my questions. It’s a great group of people you have. Thank you again for your help in a time of need! Barb
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The repairs look very good Would never know the back end had been hit
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did an absolutely fantastic job. The workmanship is top notch and it looks absolutely spectacular. One thing I really appreciate was the excellent communication throughout the entire process. You have a fantastic team and I cannot recommend them highly enough.
Likely to Recommend - 5.0/5.0 -
This is our go-to place
Repair Quality - 5.0/5.0 -
Outstanding service - what I really appreciate is the excellent communication!
Customer Service - 5.0/5.0 -
Fantastic! Helpful, prompt
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the great repair work you did on my car. Looks great! You stay on time line. Your estimate was right on. Thank you for your great service and staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really good work done and the service was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!!! Customer care was beyond anything we could have expected. Daily text updates? Unheard of! But we got them ... and we knew exactly what was going and what to expect. Alexis is an outstanding staff member of your company. She made us feel so welcomed, important. Answered all questions before we could even ask them! AND they not only kept to the expected delivery date, they beat it by 2 days! And a beautiful job they did on our rear-ended car. Beautiful and just like new. Thank you so much everyone at Kaizen in Erie Colorado.
Customer Service - 5.0/5.0 -
Excellent and beyond our expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect job!!
Customer Service - 5.0/5.0 -
Always helpful and considerate
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great! Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would discourage anyone from going there.
Repair Quality - 0.5/5.0 -
The work looked like it was done half fast and they kept my car 3 extra days just bc the tech assigned missed work. Then when I received the car it was filthy inside. Not the way I left it. The interior was oily and had dog hair. There were some burn marks that weren't there before. A coffee cup left inside the car and a spill between the passenger seat and middle console. Either someone was using it for personal use or tried cleaning it with dirty materials. And when i receive the car it smelt horrible. New damage to the vehicle. Looks like someone backed in to something and the trunk door got pushed off track. New scratch marks all around the car. Colored marks left on their that the shop said they use but didn't tale them off and found the same color mark inside the car. And inside the wheel wells was like a redish color dirt or clay dirt and their gravel parking lot didnt look that color so again it looked like the car was taken elsewhere. And when pointing out all this the supervisor basically said he didn't know how all that happened and wasn't them and acted as if I was making it all up. I know all that wasn't there before the tow truck driver picked the car up to take to keizan. Then the car wasn't running correctly and had to have it towed back to get them to fix it. The same tow truck driver picked it up and clarified that he also saw that the car did not have any of the issue i had pointed out. They had the car inspected at Les Schaub for some reason. They said it wasn't the suspensions the tires are too big for the car. Then keizan said some other part they replaced was too big for car due to after market part was installed. He still didn't agree the work done on the car wasn't done well and that says everything about the shops quality of work. I was dissatisfied completely with everything. I would never use them again.
Customer Service - 0.5/5.0 -
Besides the front desk clerk the customer service was horrible. They never called when they said they would until I took the car back. I had to call. Whem talking about the issues whem taking the car back they acted like I was making things up and like none of it was a big deal
My Experience - 5.0/5.0 -
Every one I met was kind courteous and friendly. Work done on car was extra special.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I absolutely recommend this repair shop to my family and friends.
Repair Quality - 5.0/5.0 -
The quality of the repair was excellent. The company was finished with repair sooner than expected
Customer Service - 5.0/5.0 -
The staff was friendly and knowledgeable. They answered all of my questions.