Kaizen - Frederick
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We didn't actually have work done, but everyone was very friendly and kept us informed on the progress of our claim.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I didn't actually have any work done. It was an estimate and then insurance totaled the car.
Customer Service - 4.0/5.0 -
Communication was good.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great experience thanks
Repair Quality - 5.0/5.0 -
The quality of my repair is pristine. My door looks brand new great paint match
Customer Service - 5.0/5.0 -
Jordan, helped me so much to navigate threw my situation and made all the arrangements. She was amazing
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Absolutely the worst experience with a body shop i have every had! Everything was terrible from the quality of work all the way to the service and communication
Likely to Recommend - 5.0/5.0 -
I will always recommend your company! Excellent service!
Repair Quality - 5.0/5.0 -
Absolutely the best service I could’ve expected! The staff are professional, kind, and thoughtful. The work they performed on my new Tacoma restored it to original, perfectly! I could not be more pleased.
Customer Service - 5.0/5.0 -
Stellar performance!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were professional and fast with a job well done. My car looks brand new again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Pathetic
Repair Quality - 1.0/5.0 -
It took from Jan.8 to March 26 to fix a quarter panel. Shop manager should be fired not moved to another facility.
Customer Service - 1.0/5.0 -
Ashley and front desk girls were the only ones who did there job.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication, exceeded time expectations, personal service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great and was completed on schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great. Liked the daily texts telling me work was on schedule. Car was completed on schedule b
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Kaizen was recommended by my insurance agent, and I will pass on his recommendation whenever I can.
Repair Quality - 5.0/5.0 -
Car back for just a few days, but work looks excellent. A few delays that were not Kaizen's fault, and they went out of their way to facilitate completion of the work.
Customer Service - 5.0/5.0 -
Shout out to Jordan (at Frederick, Colorado location) for the good service.
Returned Clean
My Experience - 5.0/5.0 -
Kaizen Frederick are professionals and were quick and communicative!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new again, clean, and functional.
Customer Service - 5.0/5.0 -
Ashley and the rest of the team were professional, detailed, and communicative. It was helpful to drop off my rental at their location too.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
You did an excellent job and the customer service was top notch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Altitude beginning at the front desk, staff with concerns of customer needs. Professional service with a lot of teamwork at the shop and keeping the customer informed of status of the my vehicle. Great service thank you.🪖