Kaizen - Frederick
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with results and super easy to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Looks like a new truck!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done! Quick and effective repair work on the car’s exterior hail damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks so amazing! Not just my bumper which they repaired but they also cleaned and vacuumed my car! I really appreciated that! Carlos was very kind and helpful and the receptionist was super sweet and friendly!
Customer Service - 5.0/5.0 -
My car looks so amazing! Not just my bumper which they repaired but they also cleaned and vacuumed my car! I really appreciated that! Carlos was very kind and helpful and the receptionist was super sweet and friendly!
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Friendly people
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything good . They did good job
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had a lunchbox in my trunk with my dead nephews heartbeat to make necklaces with and some things from his funeral and it was taken and when I call to ask no one answers.
My Experience - 5.0/5.0 -
Working with Carlos and staff was a pleasure. My car looks beautiful!
My Experience - 5.0/5.0 -
Carlos was wonderful