Kaizen - Fullerton
In operation 57 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Friendly, professional, competent and fair pricing best describes this business!!
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Totally satisfied with the professional, competent and friendly service I received.
Customer Service - 5.0/5.0 -
Francisco was great. He was my go to person from start to finish. Good communicator and friendly as was the person at the front desk.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did what nobody else willing to do. You guys did a wonderful job thank you Francisco and everyone at Kaizen
Likely to Recommend - 5.0/5.0 -
I would highly recommend Kaizen with great confidence.
Repair Quality - 5.0/5.0 -
Francisco was extremely professional and kind. He kept us informed through the whole process. We are very grateful for Kaizen and Francisco for their attention to detail. Thank you very much!
Customer Service - 5.0/5.0 -
Francisco and the front office staff were very kind and helpful to us. They answered our questions and helped with solutions.
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied. Crew was very helpful and kind. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and courteous.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a great job! The only hiccups I had was the fact that you guys didn't tend to follow up on technical stuff like asking California casualty to add more time to the rental and that I wasn't signed up for texts when you initially offered. However, when I expressed interest in being told what's was happening with the vehicle your communication and initiative with reaching out was great. Thank you!
My Experience - 5.0/5.0 -
I was impressed with the daily communication updates on the progress of the repairs. I knew I was in good hands! The end result was amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was just as you'd expect. Car is back to it's original condition and there were no surprises. I appreciate the daily updates and it was completed 1 day early. My hats off to the entire crew, thank you!
Customer Service - 5.0/5.0 -
See previous post.
My Experience - 5.0/5.0 -
Great customer service. Repair work was completed on time. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication!
Returned Clean
My Experience - 5.0/5.0 -
I will definitely recommend Kaizen Co. to Anyone . Francisco , Patty (office) & the rest of the team were completely Professional & Knowledgeable about the work that was needed for my Scion XB. They kept Me informed of everything they were doing to my Scion & when the work would be completed..The work they did is completely to my satisfaction. Thank You Kaizen
Likely to Recommend - 5.0/5.0 -
I will definitely recommend kaizen Co. to anyone who needs Quality Work done on their Vehicle
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job was done well and quickly. We would choose Kaizen again if we had the need to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done well and it was done quickly; we would use this shop again if need be.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
A bit short on communication....would call & told they would me back..wouldn't receive call back..just a text..it wasn't personal enough
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This will be my auto shop from now on
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repaired my Legacy after had an accident . Like it’s brand new state. Thank u
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
I will recommend to the other shops
Repair Quality - 2.0/5.0 -
I’m not satisfied of the service
Customer Service - 2.0/5.0 -
I’m not satisfied of the service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied and actually surprised that they clean my car also. Thank you