Kaizen - Longmont
In operation 18 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I’m unable to automatically unlock the right side passenger door with my key fob. Perhaps it has to be reprogrammed. I will take it to Subaru but I thought I would let you know.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely recommend Kaizen of Longmont to anyone I know needing a repair shop.
Repair Quality - 5.0/5.0 -
The bumper looks great and I was happy they were able to repair the original bumper over replacing it.
Customer Service - 5.0/5.0 -
Customer service was excellent! My questions were answered with transparency and I was never rushed in the conversations.
Returned Clean
My Experience - 5.0/5.0 -
Very helpful and courteous. All on time as mentioned.👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The bumper clips on the new bumper are loose, causing movement in the bumper. There is a gap between the weather stripping and the new bumper that you can clearly see when the hatch is open where the bumper doesn’t sit flush against the car. There are also rough bubbles/bumps along many of the edges in the paint and some on the flat surfaces too.
My Experience - 5.0/5.0 -
The repairs look good. The problem I have is that money was stolen out of my console. It was a bunch of change but the console had been gone through and ransacked. My car was there for 1 week so not sure when it happened but very disappointing
My Experience - 5.0/5.0 -
Both Jennifer and Kelsie we’re extremely helpful and patient. Jennifer gave me all the information I needed about the Repair without me asking. Kelsey helped keep me informed. My repair was completed quickly and looks beautiful! I would definitely go with them again if I ever have need for it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jennifer and Kelsey were friendly, efficient and very helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kelsie was the person that I dealt with, very pleasant and helpful. She explained the process and what to expect. The repairs done on my car have no complaints, looks good as new.Kelsie arranged for a ride home and then arranged to pick me up from home which really appreciated. I highly recommend Kelsie.
My Experience - 5.0/5.0 -
Very satisfied with the work very well done! I will recommend you to anyone who needs repair work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Above and beyond..empathetic, kind, hard-working people!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt, courteous, and excellent work
Customer Service - 5.0/5.0 -
extremely courteous and efficient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, courteous, kept me informed, quick service and great, complete repair, even noticing my windshield wipers could be working better and replaced at no charge. Would highly recommend.
Customer Service - 5.0/5.0 -
So attentive, thank you.
My Experience - 5.0/5.0 -
Top notch service. We HIGHLY RECOMMEND. Professional, courteous service completed on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They finished my car fast. Had good communication & the whole process they made it easy.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Exceptional service from the moment I walked in the door. Went for an estimate on some parking lot fender dents on my 2024 Tacoma. Literally left dent free in about 40 minutes for less than my deductible. Excellent paintless dent repair workmanship. Looks perfect! Wonderful staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at Kaizen were wonderful to work with. They dealt directly with our insurance company (you), and they kept us informed about the ordered parts and the status of the repair. Our car looks amazing! We highly recommend Kaizen.