Kaizen - Mesa

My Experience - 5.0/5.0 -

I am very happy I chose Kaizen Collison for my repairs. I really appreciated the updates through every phase of the repair. I also loved that they work with the rental car one on one. My car looked like brand new. I have already recommended Kaizen to a coworker. Thank you so much Kaizen Collison for making this damage to my brand new car so easy to get repaired. Very professional 👏 10 out of 10.

Likely to Recommend - 5.0/5.0 -

I have already recommended to friends/coworkers and family

Repair Quality - 5.0/5.0 -

10 out of 10. looks brand new

Customer Service - 5.0/5.0 -

Very kind and professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

This shop was recommended to me by my neighbor, and I would surely recommend the shop to anyone that needed this kind of service.

Repair Quality - 5.0/5.0 -

Quick service, excellent work, and great communication.

Customer Service - 5.0/5.0 -

I was kept informed throughout the process, which I greatly appreciated.

My Experience - 5.0/5.0 -

This shop was really reliable since this was the 2nd time I came to this shop and worked on my truck. They are very professional and always does a good job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good and reliable body shop.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Communication was excellent.

Likely to Recommend - 5.0/5.0 -

Will tell everyone!

Repair Quality - 5.0/5.0 -

Excellent repair work and communication is top notch

Customer Service - 5.0/5.0 -

Very friendly and knowledgeable staff

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional. They did an excellent job keeping me informed of the progress with weekly email updates. These guys were great.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The service was very quick and very good. The staff was very professional and friendly. I highly recommend Kaizen to anyone looking to have work done on their automobile. They are the best. Definitely a five star operation. Thank you all for being such a great place to work with.

Likely to Recommend - 5.0/5.0 -

Definitely recommend them to anyone that I know.

Repair Quality - 5.0/5.0 -

The staff was very friendly and helpful, and yet very professional. The work was done quickly and efficiently. And the cost of the work was reasonable. I definitely will use them again, and will highly recommend them to anyone that needs this kind of work done. They are now definitely my 'go to' place. Thank you guys for being so nice.

Customer Service - 5.0/5.0 -

Like I said, they are great!

Returned Clean

My Experience - 5.0/5.0 -

Excellent work done on my Cadillac & outstanding customer service !! A+++

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Austen was very professional and helpful

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

You guys did an awesome job - I also appreciated the updates - Thanks again

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Easy to work with - kept me informed on the status

Customer Service - 5.0/5.0 -

Very friendly

My Experience - 5.0/5.0 -

Everyone was very professional. Especially Zach. He explained the whole process to my husband and I when we dropping off our vehicle and again today when I picked my car up.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I hope that I never have to but if an unfortunate event happens to someone I know I will strongly recommend Kaizen.

Repair Quality - 5.0/5.0 -

I knew right away and without a doubt that Kaizen Collision was the right decision for me to make when finding a place for the repair on my 2017 Silverado. I am pleased to know that it was the right decision after completion of the repair.

Customer Service - 5.0/5.0 -

A great team that made feel welcome as soon as I walked in the door and also to the time when I came to get my truck after the repair was completed.

Returned Clean

My Experience - 0.0/5.0 -

Still waiting to see if everything checks out, otherwise I am satisfied. P. Pearce

My Experience - 5.0/5.0 -

Team did a great job with communication and a quick turn around on my car, also like to say they went above and beyond with making sure every damaged piece even a scratch got fixed while the car was with kaizen

My Experience - 5.0/5.0 -

Thank you very much! The only complaint was that I ended up having to pay for a day of my rental due to miscommunication.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks great!! Thank you so much!

Customer Service - 5.0/5.0 -

Everyone was very kind and helpful. I didn’t have to wait long for anything

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nicole was excellent at getting us the help we needed.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0