Kaizen - Northglenn East

4.9 (1,229reviews)
97%
10555 Irma Drive,  Northglenn,  CO  80233

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,229)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service was great from the moment I walked through the doors- explained everything, gave a fair estimate (which they ended up coming in under and saving me money as well), and communicated constantly. Definitely recommend to anyone who needs repairs done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend this shop to a friend or family member.

Repair Quality

They did very well with my repair and my car looked brand new when returned to me. They also were very professional about keeping me updated about the parts used and repaired.

Customer Service

Again everyone was extremely respectful and professional. They were very nice and very inviting.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team at this location are fantastic. They truly care about their customers and provide a human element that is greatly appreciated. Great job!!!

Likely to Recommend

I would definitely recommend this shop. Great people, great service.

Repair Quality

Customer Service

The staff here is outstanding!

My Experience

I was very well informed about the repairs throughout the process.

My Experience

Very fast and efficient I appreciate all of you!

My Experience

Everyone was friendly and great to work with. Went out of their way to accommodate me.

My Experience

Great communication and work.

Likely to Recommend

Repair Quality

The office team was awesome. They were fun and easy to work with. Their phone calls and texts with updates were very helpful. I felt like part of the family. The work on the car was fabulous. I love driving my "new car." Thanks everyone!

Customer Service

My Experience

Joey was wonderful throughout the process, her communication during the complete duration was awesome .

Likely to Recommend

Repair Quality

Complete professionalism

Customer Service

Joey and everyone else were so amazing to work with.

My Experience

Unfortunately I had to come back a second time to replace a broken front fender. As per usual excellent and top notch services Received a little bit off second repair since I had to pay 100 percent out of pocket. That was outstanding .Really appriiacted. Will always be a repeat customer. Will highly reccomend Kaizen to everyone.

Likely to Recommend

Repair Quality

Always great service and quality work. Will be back but hopefully not soon

Customer Service

The adjusters are great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Super duper job, communication, quality and people. All 3 front desk ladies are awesome.

Likely to Recommend

Repair Quality

Great work on the car. Fantastic customer service

Customer Service

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Repair Quality

Customer Service

My Experience

They were very friendly and helpful. Sent text messages to me & also answered additional questions when I called. The car was done early

Likely to Recommend

Repair Quality

Kaisen‘s work was top-notch and their customer service was the same. Marissa was also very accommodating and kept me informed throughout the process.

Customer Service

Likely to Recommend

You got my vote

Repair Quality

Excellent workmanship

Customer Service

Excellent Workmanship

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean