Kaizen - Northglenn West
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Didn’t know you guys cleaned the inside of the car that was very appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
Back when you were Northglenn autobody, I DID recommend you to anyone and everyone. They were very good communicators and very good at what they did. This is my first experience with Kaizen and I am not at all impressed
Repair Quality - 4.0/5.0 -
Pretty simple fix, removing an old part and snapping in a new one
Customer Service - 1.5/5.0 -
Communication was horrible. This very simple fix took three months because at first the wrong part was ordered and then nobody ever called me to tell me when the parts arrived. I had to call frequently and nobody could ever give me an answer. Voicemail messages went un answered as well.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’d use them again if I needed to. Would recommend friends and family use Kaizen.
Repair Quality - 5.0/5.0 -
Great repair work. Kept me in the loop during the process. I’m extremely satisfied with the work that Kaizen did.
Customer Service - 5.0/5.0 -
Staff were friendly and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Great job.
My Experience - 5.0/5.0 -
I appreciate all of your hard work and help. We are very happy with the results. Mr. Atencio and Tara did a awesome job going over the repairs and letting me know what to expect. Also keeping me posted through out the process. Ty
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great services and they were very communicative.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Customer service was much more attentive the second time around.
Returned Clean
My Experience - 5.0/5.0 -
My only complaint is that you had my car for a week before you began the work, thus costing me an addional 7 days of rental car expense that wasn't necessary.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repair was great. My only complaint was that you had my car for a full week before any repair was begun. This cost me a full week of rental car expense that was unnecessary.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen did an amazing job with my car, it looks brand new and they were great with communication. I would definitely recommend this company for any repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great! Fixed my car perfectly
Customer Service - 5.0/5.0 -
They were great! Very nice and helpful and updated me any time anything was done!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
Lack of communication at the beginning and overall disorganization. As well as no response when called for hours and then told that staff left for the day when it was early afternoon.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Excellent communication throughout the process. Highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Love you guys! You all did a super fantastic job over and beyond my expectations and I am so grateful! Thank you all so very, very much! You guys restored my faith in humanity, kindness and excellence. Thanks again and please take good care of yourselves!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome people, I already did this