Kaizen - Northglenn West
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly staff very communicative was done on time!
Customer Service - 5.0/5.0 -
Amazing staff to work with very communicative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Good repaired work but front staff except for Cisco did not follow up as promised.
Repair Quality - 5.0/5.0 -
Excellent repair work.
Customer Service - 3.0/5.0 -
There was a delay and receiving one part due to cash only basis by the vendor. They did request a payment to the vendor, however they did not follow up on a timely basis. This delayed the repair of my vehicle for one part by 10 days. At the end when I complained that's when they escalated the payment via credit card.
My Experience - 5.0/5.0 -
We can’t even tell the car was in an accident. Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair is good, people were very friendly the whole time. It did take quite a bit longer then expected, but they did good good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
nice work
Customer Service - 5.0/5.0 -
very professional and helpful
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
They did good work
Customer Service - 5.0/5.0 -
They communicated well with me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Repair Quality - 5.0/5.0 -
Great repair, all parts fit nicely and paint is a prefect match
Customer Service - 4.5/5.0 -
Appreciated the communication and friendliness. Wish they could have helped us change to the other insurance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Took forever to get part. And didn’t keep me informed would like to have picked up my car
My Experience - 5.0/5.0 -
I am real happy with the good service and the professional team you have in your shop they made my truck look like they did when it was new. I appreciate all the effort. Thank you so much.
Likely to Recommend - 5.0/5.0 -
I am happy with the way I was treated and the work quality of your shop that if I see somebody who would need your services I definitely would refer your company, family or friends
Repair Quality - 5.0/5.0 -
I am really satisfied with the way my vehicle looks. It looks like it never happened the accident I mean the work was 100%. I’m glad that I decided to have the work done at your shop.
Customer Service - 5.0/5.0 -
I was to the point where I thought that the way it was in the old days where customer service was just regarded the old frame where the customer is right was thrown by the side but with your company it was refreshing to see things done the way they used to be done as far as satisfying the customer
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the body work. The staff were easy to reach and maintained good communication. I have no complaints and would happily recommend Kaizen.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car is not running now since it’s been in your shop . Today I went to start it and it wouldn’t even start . I had to call triple A and the battery wouldn’t even jump . I opted not to tow it since it’s news years day , but it always started before even when the radiator was leaking but since I got it back it’s been acting weird and now it won’t turn over at all .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a great job fixing my car.
Repair Quality - 5.0/5.0 -
I am very satisfied with the quality of my repair. You can't even tell that the lock was broken and the starches are gone.
Customer Service - 4.5/5.0 -
The customer service was great from the start. The only thing that was not that great were the updates via text. I would get updates with an estimate date of completion, call to find out if the car was ready the day before date and get told not ready yet. The text would come 4 to 5 days before estimated date of completion and no other text telling me that they did not get the part or that the estimated date of completion changed. Other then this the entire staff was great.