Kaizen - Northglenn West
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Tail gate has smaller gap on one side when closed but it should be fine.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent quality work. Kept us informed throughout. Friendly and professional. Completed work on time.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The repair looks great but I noticed additional scratches on my car when picking up and no one got back to me. Also it took three weeks to get it done
Customer Service - 3.5/5.0 -
I had to mention more than once that I did not have to pay deductible and when I picked it up they still wanted to charge me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks fantastic. Kept me informed the entire time and even cleaned the inside. Love the service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far the repair looks good!! The sensors are working perfectly and the rear tailgate looks great.
Customer Service - 5.0/5.0 -
They kept in contact with me and were friendly.
My Experience - 5.0/5.0 -
The repair looks flawless and the turnaround was better than I expected! Everyone was knowledge and polite. Thank you for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was professional and courteous. The car looked great and was completed ahead of schedule.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The overall repair is satisfactory. But I was told it would take 5 weeks to repair and it took 11. I got strung along every week looking for an update and told it would be a few more days, followed by maybe a week, followed by a few more days... Etc. Then upon final delivery I noticed my spare tire was missing. It was removed and they were unable to replace it because they lost it. This missing spare tire is supposed to be replaced with a new one this afternoon, but is nonetheless an inconvenience. The manager, Eric, has been helpful during this and I appreciate his efforts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
It took 31 days for my repairs and I had to constantly request a daily update the last two weeks it was in the shop.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff were friendly and caring. Service to my vehicle was fast.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every single person I interacted with was extremely nice and professional. Antonette was so helpful and responded to any question I had right away. Thank you so much I really appreciate all your help.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was incredible! My car looks new! Thank you for the professional workmanship! My only concern is how long it took to complete the project. Overall, I am pleased though.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
If anyone reads this - I’ve received 4 text saying my car is ready but I already pickedbutbupnFrufsy.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was extremely impressed with the professional treatment.