Kaizen - Northglenn West
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Work was good but took longer than expected and the paint is not an exact match for the rest of the body due to aging But all in all work turned out well.
Customer Service - 4.5/5.0 -
Everyone was kind and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I will NEVER bring or trust Kaizen Collison to repair my vehicle again. Cons: - My vehicle wasn't not returned to me in a timely manner. Initially, I was told that my vehicle would be returned to me in two weeks. The repair took approximately two months. - My vehicle was returned to me before the repair was completed. I was told that the parts needed to complete my repair have been ordered, and that a Kaizen employee would contact me to complete the repair. We'll see if that happens. - Kaizen managed to misplace my garage door opener. - Kaizen didn't reattach any of my transmitters to the windshield or dashboard, so I'll have to do that. - Kaizen forgot to reattach my auxiliary lights to a power supply. I know, a minor inconvenience, but it took me a while to figure out why my auxiliary lights weren't working. - My vehicle was returned to me smelling odd. Pros: - The Kaizen employees were very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and excellent repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication was great, 2 ladies at the front desk were personable yet professional and clearly knowledgeable and good at their jobs. As faces of the auto body they both do a great job. It was a great experience, easy, with no issues what so ever. Great service all the way around!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We have used this place before
Repair Quality - 5.0/5.0 -
Work was done fast and good
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! And it was done faster than I expected, especially around the Thanksgiving holiday.
Customer Service - 5.0/5.0 -
Excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated your quick work on my car and keeping me notified about the progress on the repair. You were also very friendly and professional. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks as good as new!
Customer Service - 5.0/5.0 -
You kept me notified of progress and expected completion.
My Experience - 5.0/5.0 -
Great body work. Just a little bit fustrating about electrical damage and the process with ASAD. They did a great job , but was told the reprogramming could be done at my house. Not true, had to be done in their shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job as always. Communication coukd have been better with Asad when it came to reprogramming
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was good, service was good!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very happy with the work they do and very good service