Kaizen - Northglenn West
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was impressed with the communication from the Kaizen staff and I am very pleased with the results of my Jeep's repairs. We had some issues with our insurance company's communication for payment and the Kaizen staff went out of their way to help me get my Jeep back quickly. I really appreciate everything they did for me. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with Kaizen. The team did an excellent job repairing my car. They kept me updated throughout the process and they got my car back to me on time. It’s clear they take pride in their work and care about their customers. I recommend Kaizen for anyone needing reliable and professional car repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The customer service, Zach and Eric were compassionate and truly cared about the quality of the work and my car. They were patient even when I wasn’t and stayed kind/understanding with my concerns. My car was special ordered and I had barely 3 months when i was hit. In addition they didn’t have insurance, my insurance wouldn’t extend the rental, nothing was going right and I thought my car could never be the same but so far it is working wonderfully and looks as new as it was. The only thing is the cleaner overpowered my new car smell ;). Seriously though, thank you Eric and Zach for actually caring and treating my car as if it was their own and understanding my annoying app monitoring of my car’s every move as well as my understanding my frustrations with the delays. Your customer service made me a customer for life though i genuinely hope I don’t need services in the future 😉
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was kept up to date throughout the process via text message. The work was seamless and they were very easy to work with.
Likely to Recommend - 0.5/5.0 -
no, I would not recommend this shop to any of my friends or family
Repair Quality - 0.5/5.0 -
paint has flaws in it, they didn’t paint every piece that was scratched in the accident, they didn’t fix or replace the tail light that was deep scratched, paint is already flaking on the rear bumper, a trim flew off the first time I took it on the highway, they repainted the whole rear bumper and it doesn’t match the passenger side so they didn’t blend it into the passenger side or make sure it match properly when they painted the the bumper
Customer Service - 0.5/5.0 -
Customer service was just as bad. I never got any calls on updates on my vehicle. They said they were gonna call me when the vehicle left the property and they never did. They never told me that a couple parts are on backorder and I had to walk back inside when I noticed parts missing and asked them about them and then they told me they were on backorder
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
they were very informative & friendly- trying everything to get us the car back because the parts they were waiting for were coming from overseas
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen turned our car around in just over a week after significant damages! Grateful for their quick and beautiful work!
Customer Service - 5.0/5.0 -
Kaizen turned our car around in just over a week after significant damages! Grateful for their quick and beautiful work!
My Experience - 5.0/5.0 -
Efficient and easy to work with, thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Hoping not to be in a situation like this again!
Repair Quality - 4.5/5.0 -
I don’t have anything negative to say about the experience!
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0 -
Yes perfect with paint job
Repair Quality - 3.5/5.0 -
My Hyundai was repaired for hail damage I’m satisfied with the paint job on the hood color matching perfectly the only thing I’m don’t like is scratching few places do to dent less repaired cause by tools.
Customer Service - 4.0/5.0 -
Good