Kaizen - Queen Creek

5.0 (322reviews)
100%
18583 S 187th Place,  Queen Creek,  AZ  85142

In operation 4 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (322)

My Experience

The repair was done in a very timely manner and the vehicle looks like new. The staff were incredibly friendly, so I am completely satisfied with my experience.

Likely to Recommend

Repair Quality

The people were great and it was completed in a timely manner. There is no sign of any previous damages so the car looks like new again, which is just incredible.

Customer Service

The people were very friendly and informative.

My Experience

This is my second time dealing with Kaizen and I have nothing but great things to say about them. Their service is second to none. Taylor and Amanda were both great when it came to communication on my vehicle’s status. Even when the insurance company took forever to respond to me, Taylor and Amanda were both on top of it to make sure my vehicle got the service that it needed. Everything was done on time and done to perfection. Overall, 5/5 in every category.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service very easy to work with

Customer Service

Excellent job

My Experience

Completed in a timely manner. Taylor did a great job of keeping us updated on progress.

My Experience

Katina Failla Mitsubishi Owner. Kaizen Collision was amazing they made everything new again and they addressed the issue with my tire and thanks to them I have my car back again. Thier attention to detail and customer service is top notch. 10 stars 🌟

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff from Mark to Lisa were great. My repair was completed on time and work was excellent.

Likely to Recommend

Based on the impeccable quality of the repair, I certainly would recommend Kaizen.

Repair Quality

The quality of our repair was perfect.

Customer Service

I was always in the loop regarding issues and the timing of the repair.

Returned Clean

My Experience

I truly appreciated the outstanding customer service from Mark, Taylor, and Amanda. Every one of them were very personable, and listened to all my concerns. They all kept me updated and informed throughout the repair process. Exceptional work by all. Mark truly went above and beyond, always keeping the lines of communication open and keeping me updated, and not mention getting me connected with someone to fix a minor dent repair that isn’t going to break the bank. My Bronco “Miss Bronco Betty” is back to her beautiful self. I don’t think I’ve ever received that level of service from any company. Thank Kaizen Collision and your staff. Happy New Year

My Experience

The SUV was repaired earlier then scheduled and was professionally done. Staff kept us updated and treated us well.

Likely to Recommend

Repair Quality

Quality and timely work was performed .

Customer Service

Kept well informed on status of repairs and very personable service.

My Experience

My Experience

They did a great job, timely, friendly, k lolept me posted, couldn't ask for more.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great work and a week ahead of schedule.

Customer Service

My Experience

They were courteous and professional with their estimate service. The work was completed quickly and the process went very smoothly. Great job!

My Experience

Great service. Taylor was so professional and nice All the employees and manager were very helpful Great work done on my car too. So fast

Likely to Recommend

Repair Quality

Great work and quick. Very professional service too

Customer Service

Great work

My Experience

Fantastic service. I loved the timely updates. All of the team members I spoke to were helpful, informative and pleasant

My Experience

People are so nice and kept me informed of progress of repairs. Hope I don’t have to come back but certainly would if needed. Will recommend kaizen to others.

Likely to Recommend

Repair Quality

Lovely staff. Car looks great. Very happy. Thanks for your great service.

Customer Service

My Experience

The customer service was great and they did a fantastic job at keeping me informed of the status on my car.

Likely to Recommend

Repair Quality

I'm very happy with the service on my vehicle and how quickly the repair was made.

Customer Service

The staff was very friendly and kept me informed of the progress of my vehicle.