Kaizen - Queen Creek

5.0 (321reviews)
100%
18583 S 187th Place,  Queen Creek,  AZ  85142

In operation 4 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (321)

My Experience

They were quick to get it taken care of and did a great job.

Likely to Recommend

I would definitely recommend to everyone needing vehicle repair. The customer service was excellent and truly good the extra mile for you and match that with excellent work

Repair Quality

If you desire amazing customer service and great work, this is where you go.

Customer Service

Friendly staff and extremely helpful. Definitely made a horrible day better with great customer service

Returned Clean

My Experience

My who picked up the car for me said it looks great. Thanks, Jim

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I appreciate your candor in this situation, my insurance companies responsibility to this matter was not excitable. I’m sorry for any inconvenience that this may have caused you. I was taken back a little bit with the lack of help getting my car out of your shop, it seems like you don’t want to work with me on the repairs. I’ve owned an automotive shop for 33 years, I would have never just dismissed someone the way that you did. I wish you all the best, thank for letting me know that you were done with me. It really made my decisions clear

My Experience

Loved the updates you sent often. Keeping us in the loop very important. All questions i had were answered satisfactorily. Staff very pleasant to talk with.

Likely to Recommend

They did a great job and would recommend shop to friends.

Repair Quality

Very good place to deal. Loved the updates they sent out often on the progress. Had a minor problem after I picked up my car and went right and they took care of super fast. Staff very friendly to deal with.

Customer Service

Very friendly and knowledgeable staff.

My Experience

My Experience

Thank you for your great service!

Likely to Recommend

Repair Quality

Quick and well-done

Customer Service

Polite and kept me up to date

Returned Clean

Likely to Recommend

Repair Quality

Great Job!

Customer Service

Returned Clean

My Experience

Fantastic customer service and the repairs were done in a very timely manner. Couldn’t have asked for a better job done, it looks brand new again!

My Experience

My Experience

Every interaction with the company was a pleasure. The front desk greeted us when we walked in. We got a quote right away. The repairs were done faster than expected. I was updated on the progress of repairs periodically. Overall it was a great experience!

Likely to Recommend

Repair Quality

Wonderful and easy to work with

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Super reasonable and fast! If we need repair work done again.. will be using you. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kaizen was fantastic about communicating with me every step of the way of my trucks repair. They worked with Statefarm seamlessly. The truck was returned to like new condition.

Likely to Recommend

Repair Quality

Kaizen went above and beyond on my trucks repair and communicating every step of the way with me.

Customer Service

Returned Clean

My Experience

My Experience

They did a great job! The personnel there was very professional and also personable. I will recommend them in the future to any of my friends that may need their services.