Kaizen - Queen Creek

5.0 (321reviews)
100%
18583 S 187th Place,  Queen Creek,  AZ  85142

In operation 4 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (321)

My Experience

Great and very informative during the whole process. Would use the again and recommend anyone to use them!

Likely to Recommend

Repair Quality

Worked hard to help me

Customer Service

Very nice and accommodating

My Experience

Super friendly, fast repair. Done right.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Had a great experience during a stressful time. Kaizen was my third and last quote, from initial estimate to pickup the entire crew over there was top notch. They do very good work and the job was finished within the given window. Thanks again!!

My Experience

Everyone involved with getting me back on the road were Awesome!! From Delaney in the office to mark, Mike and everybody involved I am super happy today! Highly recommend to any and allโ€ฆ

My Experience

Took my brand new truck (less than a month old) in for a damaged rear quarter panel, bumper and taillight ripped out after a trailer clipped me in a parking lot. I was concerned at first with where the dent was on the corner paired with being an aluminum body F-150. They had me fixed up in under a week and the truck looked just as good as when I pulled it off of the lot. Staff was friendly and kept good communication with me through the entire process and great quality of work done to the truck. Hopefully I never have to, but if I do, I will definitely return to Kaizen for any body repairs in the future!

Likely to Recommend

Repair Quality

Everything went super smooth and customer service was excellent. I received regular updates throughout the process and my truck was even completed prior to the estimated date.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looks good but my tire pressure light came on and started flashing right after I picked it up. Seems it could just be an issue with the sensor

Customer Service

Likely to Recommend

Repair Quality

I was kept informed throughout the entire process and the final product turned out fabulous.

Customer Service

Returned Clean

My Experience

Excellent! Very professional, great work, a truly positive experience!

Likely to Recommend

Absolutely!

Repair Quality

Excellent service. I appreciate their patience and concern for my situation. The work was completed in a professional and timely manner. I highly recommend them.

Customer Service

Returned Clean

My Experience

Process was smooth from start to finish . There were no surprises. Very friendly and professional staff. Production manager walked me through the process on how he fixed my car . You could tell he takes pride in his work. I will highly recommend you guys to anyone who asks. Well done ! ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘

My Experience

I couldnโ€™t be more impressed with the entire team at Kaizen-Queen Creek. The front of house staff I interacted with were fabulous, courteous, professional and very customer service oriented. They went out of their way to make sure I was happy. I will certainly recommend them to anyone unfortunate enough to need a body shop! Thank you one and all for making my car look brand new!!

Likely to Recommend

Repair Quality

My car looks like new again! They even washed my car and vacuumed it. I am extremely happy with my car! Kaizen Collision did an excellent job!

Customer Service

My Experience

My Experience

I should have received a senior discount. I even had to pay a 3 percent fee for using a credit card!

My Experience

Looks great!

Likely to Recommend

Repair Quality

Truck looked great! Even though the part came in damaged & had to be reordered, they still were able to meet their original estimated timeframe. They were easy to work with.

Customer Service

Likely to Recommend

Repair Quality

Great service and communication

Customer Service

All great

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Im not compensated for being on your advertisement team

Repair Quality

Customer Service