Kaizen - Scottsdale
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looked fantastic and repairs look top notch. This was not my first repair with this vehicle and the team did a great job. Would bring my vehicle back!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Please see my 5-star Google review!
My Experience - 0.0/5.0 -
Absolutely not. I’m not satisfied you tell me to come pick up my car and my bumper is hanging off and I gotta bring it back and get another rental car. I don’t know what kind of business you’re doing not happy at all.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend. Clean and professional. Felt comfortable going there. Not a typical body repair shop in an unsafe area. Spaces inside were clean and tidy.
Repair Quality - 5.0/5.0 -
From the 1st call to picking up our car, everything was professional and excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen provided updates almost daily about my car and was very quick with repair!
My Experience - 5.0/5.0 -
We use the shop for several years whenever it was needed and I’ve always been satisfied with the results. Update a frequent and the work is impeccable. I highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My husband and I have used Kaisen in the past and have always found them to be professional, courteous, and competent. They give updates regularly and do excellent work on repairs. We highly recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with the excellent work. Thank you for your friendly customer service. I was very impressed with everything!
Likely to Recommend - 5.0/5.0 -
Will definitely refer and recommend Kaizen to friends, families, and other individuals.
Repair Quality - 5.0/5.0 -
Very satisfied with the excellent detailed work.
Customer Service - 5.0/5.0 -
Everyone at Kaisen was courteous, friendly, and professional. Very customer service oriented. Demonstrated good leadership.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was expertly done and the car looks like it’s brand new. They even cleaned the interior better tan the car wash.
Customer Service - 5.0/5.0 -
Appreciated the texts notifications informing me on the progress of the repairs on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredible communicaiton on the progress of the repair. Above and beyond my expecations
Customer Service - 5.0/5.0 -
Top notch. Communication every day on status.
Returned Clean
My Experience - 0.0/5.0 -
I realized this after my girlfriend got in the car, but the passenger side door is not properly aligned with the frame of the car. So every time I close the passenger side door it pops and makes a loud pop
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The passenger side door was not re assembled correctly and the door doesn’t line up with the frame on the car. Door doesn’t close properly and it makes a loud pop
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There is a small gap on the headlight and the bumper on the side where the car was hit but overall you guys did a good job, the paint job is perfect.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service by Kira
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Way too expensive for what was actually done. Took longer than quoted.
Customer Service - 3.0/5.0 -
Way too expensive for what was done. Took longer than I was quoted.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service, great people, great communications regarding status
Customer Service - 5.0/5.0 -
great communications
Returned Clean
My Experience - 5.0/5.0 -
I have nothing but compliments for my experience. Every staff member I interacted with was very kind and patient with me. My car look amazing and I did not know I would be getting it back cleaned up! It was a very nice surprise! Thank you to everyone that interacted with me and worked on my car. I very much appreciate you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m super happy with the service I received. Everything was super quick and I got regular updates about where along the repair timeframe my car was.
Customer Service - 5.0/5.0 -
Super friendly, kind and patient staff.