Kaizen - Scottsdale
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was expertly done and the car looks like it’s brand new. They even cleaned the interior better tan the car wash.
Customer Service - 5.0/5.0 -
Appreciated the texts notifications informing me on the progress of the repairs on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredible communicaiton on the progress of the repair. Above and beyond my expecations
Customer Service - 5.0/5.0 -
Top notch. Communication every day on status.
Returned Clean
My Experience - 0.0/5.0 -
I realized this after my girlfriend got in the car, but the passenger side door is not properly aligned with the frame of the car. So every time I close the passenger side door it pops and makes a loud pop
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The passenger side door was not re assembled correctly and the door doesn’t line up with the frame on the car. Door doesn’t close properly and it makes a loud pop
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There is a small gap on the headlight and the bumper on the side where the car was hit but overall you guys did a good job, the paint job is perfect.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service by Kira
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Way too expensive for what was actually done. Took longer than quoted.
Customer Service - 3.0/5.0 -
Way too expensive for what was done. Took longer than I was quoted.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service, great people, great communications regarding status
Customer Service - 5.0/5.0 -
great communications
Returned Clean
My Experience - 5.0/5.0 -
I have nothing but compliments for my experience. Every staff member I interacted with was very kind and patient with me. My car look amazing and I did not know I would be getting it back cleaned up! It was a very nice surprise! Thank you to everyone that interacted with me and worked on my car. I very much appreciate you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m super happy with the service I received. Everything was super quick and I got regular updates about where along the repair timeframe my car was.
Customer Service - 5.0/5.0 -
Super friendly, kind and patient staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very communicative
Returned Clean
My Experience - 5.0/5.0 -
Liked how I was updated each day. And completed repairs quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I definitely would recommend kaizen Scottsdale to anyone needing body repair.
Repair Quality - 5.0/5.0 -
I appreciate it being treated well and friendly and I also like the daily updates.
Customer Service - 5.0/5.0 -
I liked the friendly service in that my all my questions were answered.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Depends on my 3 revist if they can resolve the issue with the rattling noise coming from the back hatch door: it is a fairly new vehicle
Repair Quality - 3.0/5.0 -
Explorer: back hatch door replaced, but it is constantly rattling, took back, and still sounds awful. Will return on Tuesday 5/26 and hopefully can get the issue resolved
Customer Service - 5.0/5.0 -
cusstomer service was courteous and and helpful
Returned Clean
My Experience - 5.0/5.0 -
Nice people and beautiful work … thank you!
My Experience - 5.0/5.0 -
My truck was done beautifully and in good time. I'm very impressed by how fast it was done and how good it looks. Thank you for all your hard work in getting my truck back to me in good time.