Kaizen - Scottsdale
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Did a beautiful job with my truck. My only criticism is when my truck was finished I got a text at 2 pm and had to rearrange my schedule to pick it up. Would be nice to receive a notice maybe the day before or even in the morning.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I can only rate 8 on this because my repair was so small...just t door ding.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair rep (sorry, i dont have his card with me) was very nice, infornative, and professional.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
Service was great, but the lower section of the bumper that they repainted has buffing scratches on it and possibly bubbles or paint over sand or dirt. Also one of the running lights is out.
Customer Service - 5.0/5.0 -
Very cordial and willing to explain everything.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Office opened a little late both times I was there but people and quality of work were great!
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me abreast of progress all through repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Great service! Really helped me out!
Customer Service - 5.0/5.0 -
Great job! They really helped me out! Great service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
No need to contact me about it. I do urge you all to at least test drive any and every car that was in an accident so you can hear and feel any other potential issues the car could have from an accident. My passenger side front wheel has been creaking when you make a sharp turn and makes a weird noise whenever you drive over a speedbump, regardless of speed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Great job except for one paint area.
Returned Clean
Likely to Recommend - 2.5/5.0 -
Not impressed with work.
Repair Quality - 3.5/5.0 -
I thought you were a little escessive when I got an estimate for a big dent and then asked to have two minute dents next to it added to it and the additional charge was $150 for two small dents. The biggest complaint is you email service. I kept getting emails thanking me for picking my car up. When I called it was not ready and then I got another thank you for picking my car up and would I take a survey. I called again and my car was still not done. Since I picked it up I have been travelling and have received at least 6 emails asking me to take a survey. It would not stop until I went in and answered this survey. Excessive annoyance.