Kaizen - Scottsdale
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
My Experience - 5.0/5.0 -
Kira kept me updated throughout the process and even completed the work a little early. Car looks good. Thank you Kira and staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My vehicle was damaged during the storm we had in Arizona in late August. Dropped of my vehicle to he fixed, Kira was amazing and kept me updated on my vehicle at least 1-2 times a week. When to pick up my vehicle today and my Jeep looks brand new. I am very pleased with the service I received at this location. Hopefully I won't have to do this again, but if I do, this is the place I'd want my vehicle to be fixed at. Thank you Kira and team.
My Experience - 5.0/5.0 -
I really appreciated the continued communication throughout the entire time frame. The office staff was easy to work with as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The front desk staff is outstanding! I am so sorry I forgot her name but I spoke to her many times and she gave me my keys today, was so kind and helpful! Honestly, she made a stressful situation so much better. The work that was done was perfect as well.
My Experience - 5.0/5.0 -
The car was done much more quickly than I had anticipated and the updates on the status were absolutely amazing. We were very impressed.
Likely to Recommend - 5.0/5.0 -
We were very impressed
Repair Quality - 5.0/5.0 -
Very quick and work was done very well. Updates were frequent and clear
Customer Service - 5.0/5.0 -
Staff was friendly and car was repaired very quickly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It appears Kaizen did a good job on the repair of our Dodge Journey.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Fantastic service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service! Impressed by the progress text messages. The company is great and goes above and beyond..
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are amazing I highly recommend I’ve had my vehicle repaired with them twice and they kept me updated throughout the whole time it was there and they finished it before the due date they had given me
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body work was completed perfectly , timely.
Customer Service - 5.0/5.0 -
Kira was great
My Experience - 5.0/5.0 -
I have been very pleased with the staff and the finished result of my car repairs. I was kept updated on the progress. I will not hesitate to return to Kaizen Scottsdale and will recommend them to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I followed my insurance company’s suggestion to use Kaizen and have been very pleased with the service. I was kept informed of the progress and my car was ready when expected. Plus my car was cleaner than when I left it. Kudos to Kaizen!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0 -
Updates were not not very informative
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Kira was great. She explained everything easily and kept me updated on the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and results!
Customer Service - 5.0/5.0 -
Great customer service