Kaizen - Tempe

4.7 (1,079reviews)
93%
622 S HACIENDA DR,  Tempe,  AZ  85281

In operation 12 years.

Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,079)

My Experience

This has been the worst experience! I would NEVER refer or bring a car here! From day 1 it has been awful and now I have a broken car sent home with lights on! This is ridiculous

Likely to Recommend

Absolutely never would recommend anyone to go here

Repair Quality

Worst experience ever with a body shop and still dealing with it.

Customer Service

HORRIBLE COMMUNICATION from day 1!

Returned Clean

Likely to Recommend

Like their professionalism

Repair Quality

Great service, shortened repair time.... This was my second selection of Kaizen Collision for my Tesla repairs and I am very happy with my choice.

Customer Service

Great work.... Extremely satisfied!!

Returned Clean

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Returned Clean

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10/10!

Repair Quality

10/10!!

Customer Service

10/10!

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Repair Quality

tyler was amazing i appreciate how quickly he got everything resolved and how he took care of us. i won't go anywhere else ever again

Customer Service

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Service was good. I just wish it didn’t take around 20 days

Returned Clean

My Experience

The whole repair process was seamless with excellent communication and staff that were willing to go above and beyond. I was very impressed.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great service

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Repair Quality

Great customer service. Great quality work.

Customer Service

Returned Clean

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Repair Quality

The clips came off of my bumper, and I had to bring the car back in, but they fixed it.

Customer Service

Returned Clean

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My Experience

Communications and final product Ideal

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Repair Quality

Perfect

Customer Service

Perfect

Returned Clean

My Experience

Austin was so easy to work with and my car looks great!

My Experience

Delaney and Tyler were incredibly helpful and so nice throughout the whole process I could not have asked for anything more, very happy with everything

Likely to Recommend

Repair Quality

My experience was excellent. I appreciated the courtesy, professionalism, timeliness, cleanliness, level of communication during the process to repair my vehicle. I appreciated the convenient and easy transaction / relationship with Enterprise Car Rental as well. I appreciated Kaizen's quick response and solution to the one little oversight. Thank you for the service you provide!

Customer Service

My Experience

Start to finish went smoothly. Updates were a bit misleading. Finish was a week earlier than projected, but not unhappy that it was finished early.

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