Kaizen - Tempe

4.7 (1,096reviews)
93%
622 S HACIENDA DR,  Tempe,  AZ  85281

In operation 12 years.

Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,096)

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They did a great job and it was ahead of schedule so that was a bonus as well!!

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My Experience

Great work, charged my car and left it clean. Only bummer is one of the extra work I wanted done, didn't get accomplished and the text system used to track the status of my car is not accurate. I picked it up today and it said my car would be ready on the 19th.

My Experience

The PPF on the rear tailgate is torn and the edges of the tail light had dirt underneath it

Likely to Recommend

The work on my windshield was excellent and completed promptly. However the additional repairs were not completed.

Repair Quality

The PPF on the rear tailgate and rear corners are damaged and where not repaired.

Customer Service

The Glass Repair Specialist and the receptionist were excellent and very helpful. The person overseeing repairs did not verify and follow with the repairs and failed to capture additional damage that was seen at vehicle pickup.

My Experience

The best auto body experience I have ever had. Great communication, very friendly, great results! Almost forgot how companies used to treat their customers!!

Likely to Recommend

I won’t go anywhere else or allow anyone I know to either.

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If the scale was higher than 10 I would choose that number. Exceptional service!!

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1000% satisfied. Made me remember how things used to be when I was growing up where companies actually cared for their customers.

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My Experience

Fast service. Friendly staff

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Great stuff! Thank you<3

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In the past I have been super proud to tell other Tesla owners to come here but now I don't won't to at all

Repair Quality

I am disappointed I bring my Tesla here whenever something happens but this time even tho I had made concerns with the insurance company as well as kaizen I was told there is nothing they can do and that they were not going to look in to anything else as well as progressive telling me kaizen and progressive does not do a safety check of the vehicle before releasing it so in my mind they put a bandaid on it till it breaks the next time which is wild these two companies used to be awesome to deal with but now it looks as if they are looking out for each other

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I only received text messages when I had asked to be contacted on top of that I had got a hold of tj and he said he would call me back but never did I was the one calling and leaving messages

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Great service. Great team

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Great experience with Kaizen Collision Tempe! Professionalism every step of the way!! I highly recommend this shop for fast and efficient car repair services!!!

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So far so good!!!

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All good

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My Experience

Great repair done. Second time I have used Kaizen. Top notch quality.

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Great job on repair.

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The Kaizen communication system is impressive and they linked with our car rental seamlessly.

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Kaizen was great I rate them 10/10. You cant even tell my car was in a accident. Highly recommend.

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Returned Clean