Kaizen - Tempe

4.7 (1,101reviews)
94%
622 S HACIENDA DR,  Tempe,  AZ  85281

In operation 12 years.

Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,101)

Likely to Recommend

Great shop

Repair Quality

I had to bring it back for a few rough spots on the repainted bumper and they took care of it immediately.

Customer Service

Everybody I had contact with was great. Very professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Would not return calls or give any answers to even basic questions as to process and timing.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have had nothing but great experience working with Kaizen! Thanks again for your help!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Your customer service is absolutely fantastic, and your receptionist is truly outstanding!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied so far. The delivery car is cleaned inside and out. Thanks for the high quality service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Perfect customer service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good work and very considerate. 10/10. Have already recommended Kaizen to 2 other people. Thanks.

Customer Service

Returned Clean

My Experience

My car looks wonderful. Kaisen communicated well

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Really the only issue was the small scratch after it was done that wasn’t there before. Not a huge deal that I want to go back right away, but I was offered to have it fixed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Melody has been absolutely exceptional in handling the claim. He went above and beyond what I expected. She was able to drive me to my rental car place, which I never expected her to do. And she was very professional about the estimates, costs and the process. I was also informed along the way I would be expected. The job was beautifully done, and I cannot say thank you enough for the wonderful experience I had. I will 100% recommend your collision repair shop to anyone. Thank you again.

Likely to Recommend

How do you recommend it to two of my friends who needed collision repair work? You guys are my go-to spot. Thank you again.

Repair Quality

Melody was my agent, and she did an absolutely superb job. She managed the estimate very accurately, spoke with the insurance company, got all the right parts ordered, and she turned around my car in less than two weeks, which was absolutely miraculous. Additionally, she went above and beyond, and she drove me to Enterprise Car Rental to help me get the car and help me get to the hospital where I work. This level of kindness and customer treatment exceeded my expectations. You don't see this nowadays, but Kaizen was truly a remarkable place. I already sent several of my friends who needed collision repair work there. Melody has been a great person to work with, and I'm grateful for her advice, thoughts, and managing this so that I hardly had to be involved. Thank you again very much. I really appreciate you.

Customer Service

Absolutely incredible. Please see my initial comment with details. Melody has been exceptional and exceeded any of the expectations that I had. Thank you so much.

Returned Clean

My Experience

Great service from start to finish! I was an absolute pleasure to work with Angelica.

Likely to Recommend

Repair Quality

Great experience overall! Communication was outstanding. An absolute pleasure to work with Anjelica!

Customer Service

My Experience

Fast timing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean