Kaizen - Tempe

4.7 (1,101reviews)
94%
622 S HACIENDA DR,  Tempe,  AZ  85281

In operation 12 years.

Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,101)

My Experience

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Repair Quality

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Repair Quality

It was great working with Melody Pierce on my vehicle repair and getting the vehicle back to me quickly. Overall a great experience. I am thankful that Kaizen was able to accept my Telsa when the factory Tesla collision center could not.

Customer Service

Sharay Reese and Melody Pierce at Kaizen in Tempe were great.

Returned Clean

My Experience

Very polite and kind. Employees will listen to everything you need. The work was done correctly and timely

Likely to Recommend

Repair Quality

Everything turned out perfect. Staff is very polite. They do very well on updating and keeping contact.

Customer Service

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Repair Quality

Repair quality is terrible. The texture doesn’t even match the rest of the car. I now need to bring it back to be redone.

Customer Service

Minimal communication. Timeline wasn’t accurate.

Returned Clean

My Experience

Entire experience was great and it was nice to pick up a clean car.

Likely to Recommend

I just bought a second Tesla and you’ll be our first choice should needs arise! You’re faster than Tesla with service!

Repair Quality

Great service! The only improvement I could recommend is that someone follow up via text with a status update - e.g., waiting on parts, estimate vehicle to be ready, etc. I was able to call and was taken care of, but I have to carve out time from my workday to do so. No other concerns! Staff was very friendly and polite!!

Customer Service

Returned Clean

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Repair Quality

It was great, seamless, work was done perfectly.

Customer Service

Everyone was great

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Repair Quality

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Repair Quality

Excellent service! They were able to get me scheduled within a few days and even fished ahead of schedule! They kept me informed along the way. Would recommend to anyone that needs a quality collision center.

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Repair Quality

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Repair Quality

Melody was excellent!

Customer Service

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Very much so

Repair Quality

Excellent service!

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Repair Quality

service staff was great and very communicative

Customer Service

great service

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My Experience

Everything went absolutely amazing. My Car was repaired beautifully. And pick up was a breeze with being able to leave the rental with Kaizen.

Likely to Recommend

Repair Quality

They did a great job, they communicated with me the whole way through as far as the progress, and they were completed within the timeline they originally gave me. The service was good, other people were nice, and the price was fair.

Customer Service

Everyone was very friendly with the customer service

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My Experience

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My Experience

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Like new

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