Kaizen - Tempe
In operation 12 years.
Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a good job and communicated great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car still have a problem. They didn't check carefully before call me to pick up Although I came to your body shop 3 times.
Likely to Recommend - 0.5/5.0 -
I will comment bad review your body shop on social media and let everyone know
Repair Quality - 0.5/5.0 -
although I come to your body shop so many times but My car is not finished yet. I try to connect with your estimator Melody but she never call me back
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience working with Angelica at Kaizen. She was very friendly and thorough in explaining the repair process and provided helpful updates throughout. I really appreciated the wonderful service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
No, I would not. We went there to begin with because my husband had used the shop previously. I will not be returning.
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
I called on 2/7/25 and they said Feb 10th, was soonest I could bring in the vehicle. I filled out paperwork day one giving my cell phone# as the preferred number. I was told I would be contacted regarding my car. No dates were given to my at that time. I never once received communication regarding my car. I had to make a call to the company each time. i called on the 2/17/25, 2/20/25 but they had closed. My husband also made a call asking why I was not receiving any communication on 2/21/25. My husband discovered that they had our home phone number for some reason. I never gave them that number nor was it on my paperwork. My husband gave them my cell # again. I also called in that day and told me that my car would be ready on 2/26/25. Each time I called, I spoke to the front desk. They would give me a new date. The final date given was 2/26/25. I called that morning of the 26th and the receptionist told it had been done since Monday. I was quite upset. I do not recall being given an explanation or an apology for the inconvenience. When I arrived to pick up my car after having to take off time at work, I asked the receptionist what number was on file and she told me my house number. I was even more upset and frustrated as they did not update information at any time, costing me time from work, and more time paying for a rental.
My Experience - 5.0/5.0 -
Kaizen was great to work with. If I ever need them again I will definitely go back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their communication was excellent. They are knowledgeable and professional. I will definitely use them again if needed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Reasonably quick and looks good
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen's process for drop off and pick up was extremely easy. I appreciate the assistance with contacting the rental car company (Enterprise). Staff was friendly and helpful. Your team did great work. I was very surprised that the inside of my car was cleaned. Nothing like getting back into your repaired clean car. Thank you!!
My Experience - 5.0/5.0 -
Melody and entire team were amazing.