Kaizen - Tempe
In operation 12 years.
Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 3.5/5.0 -
The workmanship was still really good. I would recommend them
Repair Quality - 4.0/5.0 -
They did a great job. There was just one issue and I called about it and they have me coming in and said it will be a 15 min fix
Customer Service - 4.0/5.0 -
They sent me updates on the repair but as it got closer the date pushed and found that I had to call to see when my car was going to be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were better than factory condition and done in a timely manner. There was perfect communication during the process.
Customer Service - 5.0/5.0 -
Great communication!
Returned Clean
My Experience - 0.0/5.0 -
I get home and there is a scratch on my bumper, there is no dual motor nameplate and no Tesla nameplate, both of which are listed as “replaced” on my invoice. I was also charged $328.62 and the invoice lists those charges as “Supplement S05”. The insurance covering this claim has no record of supplement S05. Or request for payment of this. What are these charges for exactly?
Likely to Recommend - 2.5/5.0 -
Honestly, I don’t think I will use this shop in the future
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Melody was exceptional all the way around. Very attentive and explained every detail, highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
TJ was friendly, knowledgeable and professional. All staff were great to work with as well. If needed(hopefully not), I will return here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ty was knowledgeable, approachable, communicated well, and honest. I would return(if needed)
Customer Service - 5.0/5.0 -
It was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mel and the team were absolutely fabulous start to finish. They made the process so easy and sent me updates as the repair went on. Kaizen was able to get my car finished a week ahead of schedule and I couldn’t recommend them more. They were upfront about the costs of the repair and were so friendly and easy to work with! A++ service!!
Likely to Recommend - 5.0/5.0 -
I already have recommended Kaizen to my friends and family!
Repair Quality - 5.0/5.0 -
Mel was so great to work with and I won’t hesitate to bring my car back to Kaizen
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was so nice and accommodating they communicated well and got it done quick and easy! Melody was fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I loved the communication and the speed and hospitality melody and her crew showed
Customer Service - 5.0/5.0 -
Melody was the best!
Returned Clean
My Experience - 5.0/5.0 -
Happy with a great service. Melody was wonderful to work with. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service.
Customer Service - 5.0/5.0 -
Great service.
Returned Clean
My Experience - 5.0/5.0 -
They got finished with my car 9 days earlier than expected. Very professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done 9 days earlier than expected and very professional. VERY SATISFIED.
Customer Service - 5.0/5.0 -
Very professional.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Good repair services. Could do better with communicating repair status,
Customer Service - 3.0/5.0 -
Could do better with communicating repair status
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend!
Repair Quality - 5.0/5.0 -
Staff are great! Thanks to TJ who is awesome! Great communication and made the whole process easy! Thank you
Customer Service - 5.0/5.0 -
Outstanding customer service! The team at Kaizen are awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
In addition to the damage that was covered under our insurance, we talked to our service rep about taking care of a dent in the same vicinity. When we picked up our car today, the dent was still there and our rep was not there. I'm very upset about this.
Likely to Recommend - 5.0/5.0 -
are you still at the form?
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Melody was an absolute pleasure to work with. You don’t find many employees like her very often. I will use you guys again!