Kaizen - Tempe

4.7 (1,079reviews)
93%
622 S HACIENDA DR,  Tempe,  AZ  85281

In operation 12 years.

Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,079)

My Experience

They took excellent care of things; you can take your Tesla there with complete peace of mind.

Likely to Recommend

They took excellent care of my vehicle. Thank you very much.

Repair Quality

They took excellent care of my vehicle. Thank you very much.

Customer Service

They took excellent care of my vehicle. Thank you very much.

Likely to Recommend

I have used Kaizen in the past. Communication is great and once an issue was identified, it was addressed.

Repair Quality

At the pickup of my vehicle, I observed a few "bubbles" in the clear coat - they were readily apparent. These items should have been addressed during a QA review prior to my arrival, and lowered my confidence. They were addressed before I left within 10 minutes.

Customer Service

From my previous statement, the issue was addressed after I pointed it out.

Returned Clean

My Experience

Great outcome once again from this repair facility!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

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My Experience

Tyler is the one that took care of me during the entire process. He was very communicative and made the entire process easy when I picked up my car he went over everything they did and made sure that I was 100% happy before I left.

Likely to Recommend

Repair Quality

They absolutely crushed it! They had amazing communication and Tyler was amazing!

Customer Service

Tyler was great!

Returned Clean

Likely to Recommend

Repair Quality

I actually think I need to bring it back in. Driver door glass is getting caught on the middle beam. Charging port seems far spaced from car.

Customer Service

Returned Clean

My Experience

100% Satisfaction Guarantee and Freindly Professional environment! 100. highly recommend this location, Great Team!

Likely to Recommend

Repair Quality

Customer Service

Professional Friendly Team, communicated throughout the process.

Returned Clean

My Experience

Thank you kaitlin and team!! Your empathy to customers is much appreciated

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car turned out amazing. The staff was so nice and informed be all through out the process. The detailing of my car looks great too

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

Likely to Recommend

They did a great job on my vehicle!

Repair Quality

I got a few up dates on my vehicle. I would have liked more updates, and call back when I’ve left messages

Customer Service

Customer service was great , the staff there are very nice

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They were professional and kind.

Repair Quality

The team was kind and polite. Everything was completed in a timely manner. There was an issue with a part (no fault of theirs) and they quickly replaced the part and sent me on my way. I would definitely use them again in the future.

Customer Service

They were kind and personable!

Likely to Recommend

Repair Quality

I’m very satisfied excellent workmanship!

Customer Service

Excellent