Kaizen - Tempe
In operation 12 years.
Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Excellent work, albeit slow
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went seamless! 5/5 service
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very thorough and quick work by Angelica. Very happy.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen did an amazing job on repairing my Rivian. They communicated with me throughout the process and finished my vehicle on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I don't think I will recommend you guys
Repair Quality - 0.5/5.0 -
Repairs not done yet
Customer Service - 2.5/5.0 -
The front office team is polite and tried to help ads much they can. They even offered me a ride to rental place which I very much appreciate. But very disappointed with the rest of the process. I think you guys have to refine your customer engagement model..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was smooth since the appointment has been scheduled. Very communicative and kept us posted on the progress from time to time. Very impressed with the service. Thank you!
Customer Service - 5.0/5.0 -
Everything was smooth since the appointment has been scheduled. Very communicative and kept us posted on the progress from time to time. Very impressed with the service. Thank you!
Returned Clean
My Experience - 5.0/5.0 -
Kaizen went above and beyond to make sure my car was repaired properly and full functionality was restored. Since parts were available they were able to complete repairs before the quoted date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Worked with my schedule and completed the work on-time
Customer Service - 5.0/5.0 -
My advisor kept me informed
Returned Clean
My Experience - 0.0/5.0 -
We will need to return the car to your shop. After my wife arrived home with the vehicle I noticed that the passenger-side front door, which is on the side of the car that was damaged in the collision, is not properly seated. The back end of the door is not flush with the side panel, unlike the door on the driver's side of the vehicle. Please contact us at your earliest conveience to discuss next steps. - James
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
amazing employees, smiled and felt greeted instantly with good energy
Customer Service - 5.0/5.0 -
amazing
My Experience - 5.0/5.0 -
Kaizen made my collision appointment seamless and fast. I am impressed by the quality of care I received, particularly with Angelica, who updated me every step of the way, was personable, and made me feel confident in the work being done on my car. She got back to my insurance adjuster in a timely manner and made me feel taken care of. My car ended up being returned to me an entire week prior to my expected completion date, which was incredible. As a Tesla employee, I’m confident in the quality of work being performed by Kaizen and would suggest the Tempe center to any of our customers. Thank you for doing an amazing job and Angelica, thank you for ensuring I got back on the road in an incredibly short time!
My Experience - 5.0/5.0 -
Adam was excellent with his communication. The timeliness was exact, and the work was great. I would highly recommend Kaizen and Adam specifically to anyone in need of car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very pleased to have my Tesla back as promised. Staff kept me informed and updated every step of the way. Thank you Adam for handling my claim efficiently!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Melody was extremely responsive.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Way too long yto get start date
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and quality work
Customer Service - 5.0/5.0 -
Friendly and responsive