Kaizen - Tempe
In operation 12 years.
Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
My Experience - 5.0/5.0 -
Both Angela and Adam were very dedicated to ensuring my satisfaction. They were knowledgeable and attentive through the repair process.
Likely to Recommend - 5.0/5.0 -
The service was first class
Repair Quality - 5.0/5.0 -
Adam and Angelica were amazing
Customer Service - 5.0/5.0 -
I thought the customer service listened to my concerns
Returned Clean
My Experience - 5.0/5.0 -
Great work on my Tesla and finished a week ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved the updates on the status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication and customer experience were both top-notch. I’m very pleased with the work completed and the way my Tesla looks too! Grateful to have this quality body shop close to home.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bumper replaced, good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen even helped me fix my windshield wipers even know we couldn’t determine how they were loose. 10/10 rating for helping a customer in need.
Customer Service - 5.0/5.0 -
Repair shop personnel was incredibly helpful and catered to my need.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication
Customer Service - 5.0/5.0 -
Angelica was excellent communicating with me.
Returned Clean
Likely to Recommend - 0.5/5.0 -
NEVER
Repair Quality - 0.5/5.0 -
You really don't want our overall satisfaction report - but you keep sending this to me, so here you go!
Customer Service - 1.0/5.0 -
It would be a zero because this was a mess from day one, and even when it was supposed to get better, it was below the Tesla level of what one would expect for communication of any type - very unorganized and a lot of excuses as to why this and why that - with really no resolve - no after pick up call - Just sloppy business
Returned Clean
My Experience - 5.0/5.0 -
Repair is great and car is beautiful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Melody was very attentive and made sure my car was repaired correctly and efficiently
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Estimate changes 3x by over $1k. Vehicle delivery without a missing trim piece. Have to return for that.
Customer Service - 3.5/5.0 -
Angelica has been very friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Melody at Kaizen went above and beyond for me to make sure my vehicle was taken care of and repaired to the highest quality standards. Very pleased with the end result and how customer-focused they were throughout the process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very helpful and kept me updated. I was especially pleased with Melody Price who I worked with
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They did a good job. It took a while but I am happy with the result
Customer Service - 4.5/5.0 -
Very good service.
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience! The communication through text was huge! There was a slight delay, but it really didn’t affect me or inconvenience me due to the communication I received, so I really appreciate that!
My Experience - 5.0/5.0 -
Our process with Kaizen started out very bumpy, the initial quote and communication to get the vehicle in for repair took 3+ months (yes, 3+ months). However, I was made aware that there were staff changes and once Angelica took over our situation did a 180. Angelica was great, communication and transition was rock solid and she got our car back to us in 3-4 weeks. I understand that Tesla parts can take some time. We appreciate Angelica’s kindness, communication and overall service. Thank you! Joe and Laura Jochen
My Experience - 5.0/5.0 -
Thank you guys for the awesome job. Specifically Angelica who really went above and beyond to make sure all of our questions were answered during the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Angelica was awesome. Big thumbs up to her.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Melody was an incredible liaison throughout the process and was extremely communicative with me. The quality of work was great as the vehicle looks brand new. The time of completion was done well before I anticipated and was done so in a manner of realizing the customer was without a vehicle and in an effort to ensure that hindrance was minimized as much as possible. Overall a wonderful experience with Kaizen and Melody who helped me along the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Melody was great and kept me informed throughout the entire process. Keeping getting me back on the road in a quality repair as a priority