Kaizen - Tempe
In operation 12 years.
Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
My Experience - 5.0/5.0 -
The service was an excellent. I am very happy with the experience. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ll recommend anybody with a Tesla
Repair Quality - 5.0/5.0 -
Fast and amazing
Customer Service - 5.0/5.0 -
Got right to my problem and fixed it
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
It tool a long time to get schedule for a repair. This may not be the fault of Kaizen if the demand is so high for Tesla's but it is tough to wait 4 months to get scheduled for a repair.
Repair Quality - 3.5/5.0 -
The door repair was great but I'm still waiting on a panel part to be replaced.
Customer Service - 1.5/5.0 -
After my first appointment, Yesenia, told me she would email me my estimate. She didn't. Then I had to email several times before receiving it. After that, I contacted Yesenia several times about my repair. She never responded. Never.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was kept well informed of the repair status and the repair work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, Melody and your staff were excellent from start to finish. Car looks great and was done ahead of schedule. 11 out of the10! Excellent and will recommend to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, excellent experience
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Melody was so great to work with and kept me informed of progress always.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No comments. Everything was good thank you
My Experience - 5.0/5.0 -
Great job. Appreciate the quality of the work and the consistent correspondence throughout the process. Would highly recommend you and use you again for future work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great.
Customer Service - 5.0/5.0 -
Great from end to end. Appreciate the regular electronic updates on the progress.
Returned Clean
My Experience - 5.0/5.0 -
Angelica did a fantastic job of keeping me in the loop, coordinating with the insurance company, and making sure everything turned out OK. She was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was constantly kept in the loop as to the status of my vehicles repairs. Angelica also coordinated with the insurance company to make sure everything was on track with the repairs and rental car.
My Experience - 5.0/5.0 -
Angelica was great to work with. Very personable and easy to get a hold of. I was grateful for the way she kept me updated along the way and how she did her best to get my car back to me before my rental contract expired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Melody and the team were amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job on the repair and kept me up to date. The only thing I would suggest is not letting the Tesla battery fully deplete before charging it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
could respond quicker to messages
Returned Clean
My Experience - 5.0/5.0 -
Melody is absolutely fantastic. She kept us updated on everything and communicated extremely well. I also felt that she kept things moving and on track.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mel was great at keeping everything together and keeping me appraised on how everything was going.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
appreciate their willingness to work with me last minute, especially when I was across town to be able to get my car in and serviced everything was excellent from reception to keeping me updated would definitely recommend for Tesla owners in the future
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
new ownership hopefully will mean better communication and accountability
Repair Quality - 3.5/5.0 -
Only reason I did not give a 10 is because the rep I was working with said the replacement part was on order and I would get a call when the item came in so I can drop off the car. The call never came and time was wasted.
Customer Service - 4.0/5.0 -
Better communication at the beginning of the process is required.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and follow up.
Customer Service - 5.0/5.0 -
Very satisfying experience