Kaizen - Tempe

4.7 (1,101reviews)
93%
622 S HACIENDA DR,  Tempe,  AZ  85281

In operation 12 years.

Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,101)

My Experience

Good communication and repair looks great. Upon pickup I noticed my charge port not laying completely flush, they were quick to correct the issue. Friendly and knowledgeable staff!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience from the start of the process to the finish. They even dropped my vehicle to my home. That’s A+ service

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Repair Quality

Customer Service

Prompt and professional.

Returned Clean

My Experience

The car looks good.

My Experience

The did a wonderful job in my car and they were always sending me updates, in the progress of their work . Very professional

Likely to Recommend

That job was very well done and very professional

Repair Quality

The repair was really good and very professional

Customer Service

They were always willing to answer my questions and the service was fiery good

Returned Clean

Likely to Recommend

Repair Quality

Everything worked out well. Thank you for the great service

Customer Service

Yesenia and Joe did a great job. Thank you

Returned Clean

My Experience

My Experience

It is a serious company with a very professional, friendly team and excellent service. I will definitely highly recommend you. Thank you!

My Experience

They did a nice job , were careful with the interior of the car based on the protection devices on seat and floor carpets . Repair cost was very close to the estimate

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Repair Quality

Customer Service

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Repair Quality

25 days? It's nearing the 2 month mark. Where is my car? No one takes our calls. Secretary does nothing but transferring us to voice-mails. Tired of this. Give me my car back or take my calls to tell me what's happening.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I believe any vehicle, except Tesla, would do well to go to you

Repair Quality

Body and fender work was fabulous. Head lights weren’t adjusted. Some small Tesla items aren’t working now. Garage opener ,I phone charger, etc

Customer Service

6 months from the time of accident to completion is too long

Returned Clean

Likely to Recommend

Repair Quality

Really pleased with the completed repairs

Customer Service

Returned Clean

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Repair Quality

Customer Service

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HA YOURE A FUCKING JOKE.

Repair Quality

Hate your staff

Customer Service

Nope

My Experience

They had my car for almost 2 weeks before they started on it. This added two weeks of rental cost to me.

Likely to Recommend

Repair Quality

Work was good.. service and communication was terrible!!

Customer Service

Had to call 3 times to get any answers

Returned Clean

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Customer Service

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Repair Quality

Very satisfied with the repairs though it took more time than initially expected.

Customer Service

Returned Clean

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Customer Service

My Experience

Kaizen did great. The main issue was Tesla as it took 4 months to get the parts. Car is good as new!

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Customer Service