Kaizen - Tempe

4.7 (1,082reviews)
93%
622 S HACIENDA DR,  Tempe,  AZ  85281

In operation 12 years.

Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,082)

My Experience

Everyone did a great job and worked to get my car back to me soon. The team even put the wheel cover back on without being asked.

My Experience

Appreciated how Robert Burrage kept me informed throughout the process and immediately informed me and took care of an issue (missing wheel cover) that arose during the repair process. It was a pleasure working with him.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Overall, what the car was brought in for was repaired wry well. What caused me some dissatisfaction was the number of small avoidable damages to the car caused during the repair and the interior condition (very dirty) vs the exterior condition, recently rinsed/washed.

Customer Service

The rep I dealt with was great. Kept me informed and responded quick to my questions. The condition of the car upon pickup didn’t meet my expectations and he was willing to address the damages that I identified. It’s just a shame there wasn’t more care by repair staff to avoid causing additional damage.

Returned Clean

My Experience

We have not picked up the vehicle yet. Is there a problem?

Likely to Recommend

Not returned yet

Repair Quality

You still have the vehicle. I have not seen it yet

Customer Service

Returned Clean

My Experience

I was absolutely amazed at the work they did on my Porsche...looks better than NEW!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the Reception Staff to the repair work, amazing team. Great job updating and keeping me in the loop

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly team, excellent workmanship, very communicative, and fair prices. What’s not to like?

My Experience

I received excellent customer service from both the front desk, and from Katie, and my repair was done quickly and efficiently.

Likely to Recommend

Repair Quality

Excellent in every way.

Customer Service

Top notch service.

Likely to Recommend

Repair Quality

Great customer service - from drop off to pick up everyone was very helpful and positive

Customer Service

Returned Clean

Likely to Recommend

my side mirrors no longer work properly but I can't tell if that is something you did or the vehicle itself. There is also a small patch of scuffed paint on the driver's side fender that wasn't touched.

Repair Quality

The repair itself is done well

Customer Service

I kept getting texts at my work number even though I asked to be texted on my mobile. Also, when I got in my car there was a dirty rage on the headrest and my car had less than a gallon of gas in it.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

These guys are awesome! Prompt and timely communication. Katie was wonderful. They did an amazing job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job on the repair

Likely to Recommend

Repair Quality

Customer Service