Kaizen - Tempe

4.7 (1,080reviews)
93%
622 S HACIENDA DR,  Tempe,  AZ  85281

In operation 12 years.

Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,080)

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Returned Clean

My Experience

Did a great job and kept me updated every week. Great customer service. And as the car, I just got it back but everything seems perfect. Great job everyone.

My Experience

I am very impressed with the turn-around of my vehicle. It was only last week that I dropped it off and am picking it up one week later. The vehicle also looks new and clean! I am grateful for the professional work done! Also, huge thanks for cleaning and washing my car!

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Returned Clean

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Returned Clean

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Repair Quality

Communications is a key

Customer Service

More communications needed

Returned Clean

My Experience

A repair on clear wrap protection film was not completed.

Likely to Recommend

Yeah great!

Repair Quality

There are a couple of scratches that might need buffing.

Customer Service

Everyone was awesome!

Returned Clean

My Experience

I appreciated how communicative Robert was during the process

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Returned Clean

My Experience

I really appreciated the communication and the text messages with updates on my vehicle. We also liked that the car got done so quickly.

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Returned Clean

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I think depending on what is wrong.

Repair Quality

Had to have Tesla fix a few things that were not working correctly.

Customer Service

Robert was hard to get ahold of or to return voice messages.

Returned Clean

Likely to Recommend

I’ve already recommended this place to other Tesla owners. Robert Burrage is the man!! Very polite, caring and goes above and beyond. Robert made me feel like family and answered any concerns I had. Thank you, Robert!!!

Repair Quality

Customer Service

Repair shop personnel was amazing, they went above and beyond with helping me throughout the process. The personal aspect of it was great, friendly and welcoming. I can’t remember the name of the front desk receptionist but she was amazing and attentive, thank you!

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Returned Clean

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I advised rep car was making noise and got car back with the same noise. Still waiting on a call back...

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Put on hold way top long many times, hard to get a hold of people. Vehicle was not handed back to me perfect, you made it right but I could have left and would have had to return. Sorry, this was not a good experience. Also, way to long of a time, months to get the work done after estimate. Poor communication, wasted a lot of my time. Car looks like a good job was done but the experience was not so great.

Customer Service

Returned Clean

Likely to Recommend

Brenden is simply awesome. He went above and beyond to make sure my vehicle was fixed in a timely manner and was spectacular. I’ll continue to recommend them Thanks guys.

Repair Quality

Mostly impressed by their friendly and proficient associates.

Customer Service

They take time to know you by name and not just another customer.

Returned Clean

My Experience

Very skilled and knowledgeable team which helped explain and guide me through the process of the repairs. Made every measure to ensure vehicle repairs were completed and provided updates as repairs were being completed.

My Experience

The text updates are outstanding and appreciated. Brenden is a true professional!