Kaizen - Tempe
In operation 12 years.
Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me informed the whole time about what was going on with my car while it was being repaired. They finished my car ahead of schedule that I had been originally told. Very courteous staff at the Tempe location. I would recommend them and If I ever need future repairs done I would go back to that location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
He made sure my repair was completed correctly
My Experience - 5.0/5.0 -
We appreciated Brendon keeping us informed about how our repair was coming along. We also received texts with updates. Nice people and prompt service! Repair looks great too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Communication was absolutely TERRIBLE
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new!
Customer Service - 5.0/5.0 -
Great service. Friendly people.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with the stuffs and associates at the Tempe location. They communicate effectively and my vehicle was fixed timely and perfectly. I will definitely recommend this location.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Its a shame as at the end of april all I did was Rave about the quality of service and the quality of the work performed.
Repair Quality - 0.5/5.0 -
Paint is not correct and rough on bumper to side panel transition. Repairs were used on a 1 year old vehicle instead of replacing broken parts and waiting for proper replacement parts to become available. Complete lack of communication during this round of repairs compared to constant updates and pictures of the repairs being completed and additional damages found how a center can go from outstanding impeccable service at the end of april to utterly disorganized in the span of 2 and a half months is beyond me. when asked why jury-rigged repairs were implemented instead of proper parts ordered and replaced it was informed that the insurance would not go further. The point of coming to kaizen my first trip around was that they were willing and able to fight the insurance company on my behalf to do the proper job instead of rolling over and showing their belly at the first sign of resistance. Had I been informed of the refusal to put in the proper parts I would have gone and spoken with the insurance agency myself instead of coming on a busy monday morning and scheduling time off from my business and scheduled appointments that directly affect my income and my business as a whole only to refuse delivery of the vehicle due to it not being in the status it was in prior to the accident that the insurance companies insured caused. The staff is friendly but being friendly and able to complete the job to the standards that had been set previously by the same kaizen center not 3 months earlier are worlds apart in actual customer experience
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We couldn’t be happier with the quality of work this company provides!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the results. As recommended by a friend, Rick Ehrhardt,.... Looks like new! You all have an awesome team .. Everyone we met was helpful, kind, and friendly Will highly recommended Kaizon to others! Thank you! CHRIS was my initial contact.