Kaizen - Tempe
In operation 12 years.
Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate the clear communication regarding repair estimates and timelines. Thanks for taking such good care of my car and getting her back to new!
Likely to Recommend - 5.0/5.0 -
awesome shop friendly staff , extremely neat and organized shop with obviously well trained technicians
Repair Quality - 5.0/5.0 -
great attention to detail
Customer Service - 5.0/5.0 -
very responsive easy to talk with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Very friendly and helpful
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
No employees observed the CORONA-19 protocols posted.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Very nice people. However I had to ask twice to have the estimate emailed. My insurance company requested a copy of the estimate and while my car was being repaired, due to the fact that Kaizen didn’t answer the request, three times, my insurance company sent me an email canceling the claim. This meant that I had to stop a project I was working on and make phone calls. Obviously Kaizen is technology challenged. When I picked up my car they could not print me a copy of the invoice, again a technology issue. I was told they would email it to me. A week later I have not received the invoice. When I picked up the car it was nicely washed, however no one thanked me for my business. Body work is great, office people are pleasant but they clearly need to step up their game
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like it never even happened
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repair itself was excellent. Two things I would have changed. 1. More updates from repair center. If I didn’t call or email I wouldn’t had known what the status was. 2. On a high end vehicle like this I would have liked to have had the car cleaned throughly inside. My mats were dusty, seats themselves dusty. Had a thin layer of dust on windows from being outside. Especially for someone that’s very particular with their vehicles. I would have even paid to have my car detailed prior to picking up.
My Experience - 5.0/5.0 -
Start to finish my situation and vehicle were handled professionally. No muss no fuss
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good communication
Repair Quality - 5.0/5.0 -
Great friendly communication.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
This way of doing ins repair was new to me & I mentioned that’s but there weren’t calls saying there were delays in shipping of items
My Experience - 5.0/5.0 -
I was a little annoyed that I told Kaizen to contact me about my car and update me, but they instead called my mom and I had to call in myself to check on the repair status.
My Experience - 5.0/5.0 -
They did an amazing job on my Mustang.. thanks much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and customer service!!!
Customer Service - 5.0/5.0 -
Excellent customer service, always kept me informed on the progress.
My Experience - 5.0/5.0 -
Sorry for the lateness of my reply So far I am very satisfied and happy not having to think about my front bumper constantly dropping thank you for your service I'll be seeing you guys in the future to do other services
My Experience - 5.0/5.0 -
I love the repair on my car. Thank you
My Experience - 5.0/5.0 -
Very friendly and stress-free process. Would highly recommend
My Experience - 5.0/5.0 -
Only had the car back for about 7 hours or so, haven’t had much time or need to drive, so far so good.!