Kenwood Auto Body - Bethesda

4.8 (2,021reviews)
97%
5202 River Road,  Bethesda,  MD  20816

In operation 35 years.

Kenwood Auto Body is a full-service auto body repair facility, family owned and operated for over 30 years and counting. We repair ALL makes and models and work with ALL insurance companies. Our goal at Kenwood Auto Body is to restore your vehicle to pre-accident condition or better while providing our customers timely, affordable and high quality repairs. For as long as you own your vehicle, you can be assured your repairs at Kenwood Auto Body are guaranteed. We are proud to offer a Lifetime Guarantee on all our work and will stand behind anything we repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,021)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its excellent service quality, with repairs frequently described as outstanding, factory-new, and exceeding expectations. Communication stands out as a major strength, with many customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. The staff is widely recognized for being professional, courteous, and genuinely helpful. A few customers noted areas for improvement, including clearer upfront timelines, more consistent communication during longer repairs, and greater attention to detail upon vehicle return.
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"... positive energy that is impressively consistent. Their work was efficient and looks 100% like new. Would recommend them to everyone!" Read more
"... responsive and communicative throughout the process, did an outstanding job replacing the rear hatch on my BMW." Read more
"... exceptional. They kept me up to date on any changes and fixed my car beautifully. Highly recommended!" Read more
"Professional, friendly staff, immaculate shop, car delivered as and when promised, I was kept updated on its progress and always felt involved in the process. ..." Read more
"... attentive service - friendly and professional. Were diligent in repairing a tricky mechanical problem with our tailgate and not just bodywork and repainting." Read more
"Wonderful service, wonderful work, excellent communication. I should have small accidents more often!"
"Again, the repair was fine, but the communication, errors in ordering parts, and lack of responsiveness were intolerable"
"Very little communication - only a text once repairs were about to begin, and again when the car was done."
"great job as always. excellent communication, kept on committed timeline, great quality of work, reasonable price."
"Excellent communication , service , work and it was completed in a timely manner. Cost for the repair was very ..." Read more

My Experience

My Experience

The team at Kenwood were absolutely amazing. Every person I talked to was upbeat, seriously helpful, and genuinely seemed to enjoy their work. That shop has a positive energy that is impressively consistent. Their work was efficient and looks 100% like new. Would recommend them to everyone!

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Very nice job

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Great customer service - kind attention to questions and details!

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Everyone was lovely to deal with!

Returned Clean

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Instead of promised 3 days it was repaired for 1 week. I am satisfied with quality of the work done.

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The car was done earlier than originally estimated and I really appreciated the detailing. The repairs look great, and everyone was very friendly.

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Returned Clean

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Excellent service and timely updates. Thank you

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Returned Clean

My Experience

My Experience

Brandon provided excellent and helpful assistance. His regular updates were greatly appreciated.

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Brandon was terrific: very helpful and courteous. He was also very informative and timely with his updates on our car repair. We were very pleased.

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see earlier comments

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Brandon was great!

Returned Clean

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Credit card processing fees are very annoying.

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Great customer service too!

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Returned Clean