Key City Collision

4.9 (779reviews)
98%
550 Clack Street,  Abilene,  TX  79603

In operation 6 years.

The Right Choice In Collision Repair. A shop that goes above and beyond to make sure your vehicle is repaired correctly and back to pre-loss condition in a fare amount of time. We take the problems of dealing with the Insurance companies out of the customers hands and put them into ours with hassle free claims processing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (779)

Likely to Recommend

Repair Quality

Greg and his staff are wonderful! The day I hit a deer, I reached out to Greg and was able to drive my vehicle to the shop and he personally temporary fixed my bumper so it wouldn’t rub my tire while we waited for parts. Not only were they so quick and kind they were also very patient with me to bring my vehicle back in for the repair. I use my truck regularly to pull a trailer, so I had to delay bringing it back in several times and they were always understanding. Once the repair was complete, the work was perfect! You can’t even tell my truck hit a deer or had parts replaced. 10/10 recommend taking your vehicle to Greg and his team at Key City Collision!

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Awesome customer service and excellent repair. Highly recommended!

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Repair Quality

Greg and his crew got my car in and fixed in no time! Keep me updated and made sure everything looked perfect!

Customer Service

Greg was very attentive to all my needs and made sure everything was done right!

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After this experience I am not sure I would recommend this repair shop to anyone. It is sad what we dealt with

Repair Quality

We didn't feel the same kind of value for the repair this time around as in previous times. We were given the run around. Vehicle was returned not fixed on 2/20 for us to return the vehicle for additional repairs.

Customer Service

Lack of communication to us and to the front team about our vehicle. It was a mess and we could tell. It was not the best experience for us. The only thing that was positive is a member of the team delivering the vehicle to us but again no communication on what was done or that it was finished.

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I am very please with the work you performed on my car.

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I want to thank everyone at Key City for the work that they have done on my car. They had gone above all my expectations and helped in ways that most people would not have done. Thank you very much and God bless

Customer Service

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My family will never use another body shop other than Key City collision. I am aware there are two separate locations and I am sure both are wonderful. However, We will stay with Greg and his team. I will highly recommend them to anybody in the future.

Repair Quality

Greg and the team provided exceptional customer service and their Auto Repair work is absolutely perfect ! They exceeded our expectations and more just as they have done in the past. They kept us informed along the way and our truck was completed before the expected time. The shop is so clean and nice. I highly recommend Key City Collision to anyone who needs auto repair work. Also they even washed and cleaned our truck. Thank you to Greg and team. You have a customer for life with us.

Customer Service

Very friendly receptionist. Greg is amazing with customers. So welcoming over all.

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The paint job is excellent

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Overall, very satisfied.

Repair Quality

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I’m not dissatisfied, but an update on progress after the first week would have been helpful to my planning for the next week.

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The staff was kind and courteous every time I called. Repairs seems to be perfect so far.

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Key City did a wonderful job of getting my vehicle fixed even with the holidays.

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Returned Clean