Key City Collision
In operation 6 years.
The Right Choice In Collision Repair. A shop that goes above and beyond to make sure your vehicle is repaired correctly and back to pre-loss condition in a fare amount of time. We take the problems of dealing with the Insurance companies out of the customers hands and put them into ours with hassle free claims processing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend Key City Collison!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good customer service, did a great job on repairs.
My Experience - 5.0/5.0 -
Everything went very smoothly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Key City Collision was 5 stars from the start. They stayed in contact when they were still looking for the part and got me in as soon as the part was ordered. Their prices and customer service is top notch and I will use them again and recommend them to everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful and explained every step of the repair process thoroughly. The repairs were actually done a day ahead of the promised date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated your updates and that you were able to get the parts before you started the repair. The estimated time was right on!!! Thank you!
Likely to Recommend - 5.0/5.0 -
For sure!
Repair Quality - 5.0/5.0 -
I appreciated you updates. Thanks for ordering the parts so my car wasn’t in the shop so long. Thank you!💜👏👏👏
Customer Service - 5.0/5.0 -
Very informative and great job!!!💜👏👏👏
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was excellent, kept me informed from start to finish. Work is good quality and I’d use them again
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ricky and his staff were Phenomenal! Best experience I ever had with any Collision Specialist or any type of Technician period!
My Experience - 5.0/5.0 -
Very easy process and great customer service. I’m sorry if Progressive was pushy or rude. I appreciate the quality of work and service your business provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really appreciative of how the team was able to fit me in and with how fast they were able to knock it out. They even brought my truck to me when done so I didn’t have to drag my family out in bad weather.
My Experience - 5.0/5.0 -
Laura was always a delight, service was finish in timely manner
My Experience - 5.0/5.0 -
From the get you guys have been straight up with me on delays on parts and where we were at with everything and if something else came up, it was communicated clearly and in the most professional manner. Laura always got me an answer or a call back. Ricky was straight with me from the moment he agreed to make room for my vehicle and was completely honest on a timeline and I really appreciated the truth. I cannot remember all the names but I got to put faces to voices when I got the call that my car was ready so if I apologize if I don’t get names right but want to say a David, Mark and maybe one more guy communicated with me and you ALL did a fantastic job! I would recommend to anyone who wants the truth and above and beyond customer service. Thank you all
Likely to Recommend - 5.0/5.0 -
Very highly recommended
Repair Quality - 5.0/5.0 -
Great staff and always has ready when stated
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
They did a great job on my car, it looked so good!
My Experience - 5.0/5.0 -
Thank you for the kindness, the priority and excellence your team rendered to my wife and I. Abilene's testimony has an A+ business model with KEY CITY COLLISON. Thanks and we are praying that our Lord Jesus will reward your integrity, efficiency and genuineness. We will not forget you. Especially Laura and Ricky who were voices for the whole team who were unknown.