Key City Collision

4.9 (785reviews)
98%
550 Clack Street,  Abilene,  TX  79603

In operation 6 years.

The Right Choice In Collision Repair. A shop that goes above and beyond to make sure your vehicle is repaired correctly and back to pre-loss condition in a fare amount of time. We take the problems of dealing with the Insurance companies out of the customers hands and put them into ours with hassle free claims processing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (785)

My Experience

Appreciate you guys going above and beyond to exceed my expectations on my car repairs. Job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

Key City Collision did a superb job on my car.

My Experience

Likely to Recommend

Already recommended

Repair Quality

Customer Service

Returned Clean

My Experience

Ricky was so efficient and professional. He kept us updated. Thank you, Key City. It’s nice to have our car back.

My Experience

Thank you for getting my car into your shop faster than any body shop in the Abilene area. Your team did a superb job in the repairs in a timely manner. Job well done!

Likely to Recommend

Repair Quality

Absolutely satisfied with quality of work and speed too. Key City was able to get my car in before any other shops that I called. I highly recommend them.

Customer Service

Returned Clean

Likely to Recommend

Highly recommend

Repair Quality

Customer Service

Ricky & Laura we’re both very pleasant to work with during what could have been a much more stressful situation.

Returned Clean

My Experience

Key City has the absolute best customer service around!! They were wonderful and did a beautiful job on my car!! Highly highly recommend!!! Great people!!

My Experience

Rickey was great to work with. They had our car in and out within three days instead of the first anticipated one week. I appreciate the text messages regarding progress. If the need arises in the future, Key City Collision will get my business again. I will also pass along this positive experience to others!

Likely to Recommend

Repair Quality

I just want to say there work is amazing went in with my bumper damaged from hitting some deer and when I got my vehicle back it look just like new and the work is just so amazing

Customer Service

Work is guaranteed

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Amazing!

Likely to Recommend

Repair Quality

The person I dealt with most often on the phone after my vehicle was towed there turned out to be the owner of the shop. Which is always nice because the guy in charge is who you want to be speaking with when you're trying to get stuff done. He even checked with me to make sure that I had another form of transportation while he was working on the car. If I didn't hate typing so much I would leave a much more glowing review, they did very well. Forgot to mention I live in San Angelo and wasn't able to head out that way to pick it up till later in the day and he stayed late so I can get my car.

Customer Service

Returned Clean

My Experience

Great job. Done in good time.

My Experience

The most incredible customer service I have ever dealt with! Incredible!!!!

My Experience

Excellent service!!! Awesome repair job!!

Likely to Recommend

Hope to never need their services again, but this is the place to go if the need arises.

Repair Quality

Fantastic service.

Customer Service

Very Friendly staff

Returned Clean

Likely to Recommend

I won’t use anyone else for future repairs

Repair Quality

Excellent service. Quick to keep us informed about progress

Customer Service

Great staff to work with. Knowledgeable and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean