Key Collision Center
In operation 45 years.
Since 2000, Key Collision Center has provided motorists in the Jacksonville, FL 32216 area with comprehensive auto body repair services that include Collision Repair Services and Auto Body / Paint / Refinishing Services . Our goal is to offer the best services available at affordable prices to get you back on the road as soon as possible. At Key Collision Center in Jacksonville, FL, our staff makes the difference. Experience combined with professional pride is our formula for success. Complete customer satisfaction is Key's commitment to you, and it is this commitment that has earned the Collision Center at Key an industry-wide reputation for maintaining the highest standards for collision repair and expert body work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kenny did a great job of taking care of me and my car throughout the entire process. I would recommend Key to any one that needs their car repaired.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Very Professional and detailed with work performed on my vehicle. Will recommend for body service in the future.
Customer Service - 5.0/5.0 -
Excellent work and Customer Service.
My Experience - 5.0/5.0 -
Very professional and helpful staff, great communication.j Jennifer went above and beyond to assist me.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
My car looked great, but there are some tiny bubbles that have come up on the hood. I called and will be bringing it back to have it resolved.
Customer Service - 5.0/5.0 -
Everyone that I have spoken with has been exceptional! Kenny was great in communicating, and Jennifer went out of her way to help me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I with service provided and the personnel that serviced me. Ken was excellent.
Customer Service - 5.0/5.0 -
Excellent Service
My Experience - 5.0/5.0 -
The repair was done in a timely manner. The job was done well and the repair team kept in constant contact.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great repair work and friendly staff.
Repair Quality - 5.0/5.0 -
Team was friendly and helpful. Did a great job with the repair work.
Customer Service - 5.0/5.0 -
Friendly and patient with explanation and update of repairs being done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. Kenny kept us up to date on the progress of the repair
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Always great service.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Workmanship was excellent and in the basis of this but let customer know when vehicle will be ready especially after first week.
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 4.0/5.0 -
The receptionst was very helpful
My Experience - 0.0/5.0 -
Outside air noise from left side door panels replaces. Door does not seem to seal outside noise as before and as on right side
Likely to Recommend - 4.5/5.0 -
I rate a 9 because of the staff have been very curtious but while I have identified the issue and we agree that it’s there, I should not have to keep returning to the shop to get the problem resolved.
Repair Quality - 2.5/5.0 -
I am not totally satisfied with the work . There is wind noise from the door repaired. The seal from the wind noise is not as it is on the opposite side or before the repairs.
Customer Service - 4.5/5.0 -
The people at the center have been been very open to working to resolve the problem. But after taking the car back at least two times the problem is still not resolved.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Too disorganized.
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes. The workmanship and attention to detail with this group was great. The entire staff was friendly and very communicative whenever needed.
Repair Quality - 5.0/5.0 -
Key Collision did an excellent job on the repairs. Used quality parts and the work when completed made it look like the car was never damaged.
Customer Service - 5.0/5.0 -
Excellent communications by the team at Key on the status of the repair all throughout the repair period.