Kniesel's Collision - 18th St
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kniesel’s experience was fantastic! They were very easy to work with and proactive in anticipating all my needs/questions. It was a seamless process. Will definitely use them again, if needed!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We are very happy with the repairs and the customer service provided. We will definitely return to Kniesel’s and will recommend to our friends and family.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tyler was awesome and the car turned out great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really good work and staff was very helpful.
Customer Service - 5.0/5.0 -
Tyler was extremely helpful and thorough.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The overall work done on the car was magnificent from start to ending - great customer service across the board
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Team was great from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We received excellent service, good communication, and our car was repaired to our satisfaction. So far so good thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everything good
Repair Quality - 5.0/5.0 -
They are very good and help you completely and respect you. I recommend them to everyone.
Customer Service - 5.0/5.0 -
They are very good and help you completely and respect you. I recommend them to everyone.
Returned Clean
My Experience - 5.0/5.0 -
Excellent repair job and finished 2 days early. Touched up a couple of rock dings as a favor since the repair job required the bumper skin to be painted. Thank you for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were well done and in a timely matter.
Customer Service - 5.0/5.0 -
Trevor was professional, friendly, kept us in the loop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and repair work on my car! Wouldn’t go anywhere else.
Customer Service - 5.0/5.0 -
Tyler was exemplary in his communication with me in all the areas asked following this question.
Returned Clean
My Experience - 5.0/5.0 -
Everyone who helped me get my car fixed, including the receptionist Lisa, Jason and Msrk, were professional, friendly and helpful. Overall an excellent experience. Loved the rental car drop off option as well. So convenient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It took longer than originally promised due to parts needed. Otherwise, not a problem since I had a rental vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Missing word on left side ( SE).
My Experience - 5.0/5.0 -
I got my truck back and everything looks great. I chose this body shop based on the reviews and Kniesel’s Collision lived up to their good reputation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional and prompt and kept to the timeline in estimate. In fact, was complete earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far. Time will tell
Customer Service - 5.0/5.0 -
Experience was better than expected
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks great
My Experience - 5.0/5.0 -
Car looks fantastic- wonderful job - thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
They did a great job.