Kniesel's Collision - Carmichael

4.9 (1,519reviews)

98%

(916) 331-8921

5289 Auburn Blvd., Sacramento, CA 95841

98%

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5289 Auburn Blvd.
Sacramento, CA 95841

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About Kniesel's Collision - Carmichael

See Photos

5289 Auburn Blvd.
Sacramento, CA 95841

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 5 years.

Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 10 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Mercedes-Benz

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Website

Reviews (1,519)

Sort By:
Newest
Rating

1,380 Customers Rated

5 Stars

79.4% Complete

(1206)
4 Stars

6.6% Complete

(101)
3 Stars

1.4% Complete

(22)
2 Stars

1.1% Complete

(16)
1 Star

0.4% Complete

(6)
< 1 Star

1.9% Complete

(29)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, professional staff, and exceptional repair work. Many highlight the seamless communication experience, with regular updates via calls, texts, and emails keeping them informed throughout the repair process. Repairs are frequently completed ahead of schedule, with vehicles returned thoroughly cleaned and detailed, often described as looking brand new. Customers appreciate the convenience of coordinated rental car arrangements and the team's attention to detail. A few customers noted areas for improvement, including more consistent proactive communication during delays and ensuring all reported issues are thoroughly addressed before vehicle return, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness

"I am truly grateful for the expert craftsmanship in the repair of my 2025 Subaru after it had been sideswiped by a large cargo van ..." Read more

"Kniesels restored my poor smashed in almost new car to showroom condition! The fit and finish of all the replaced parts are ..." Read more

"... technicians did an excellent job on the repair. The paint was blended perfectly, you can't even tell it was painted. There were a few minor things that were missed, ..." Read more

"... repair. The service was professional, timely, and the quality of work exceeded my expectations." Read more

"Great communication and the additional service of taking care of some small surface scratches without charge really goes above and beyond. Appreciate ..." Read more

"Everyone was super friendly. I was initially told that it would take 4 to 5 days to repair and to a very pleasant surprise the repair was completed the next day. If I am ever in need any repairs in the future I ..." Read more

"The shop exceeded our expectations by completing the repair 2 days early, this saved us money on the car rental insurance."

"I was initially told my vehicle would be ready in 6 days but they got it done sooner. I dropped it off on a Monday morning and I picked ..." Read more

"Vehicle was ready early, same-day. I was very happy!"

"Completed per original estimate. Very prompt repair"

Service Quality
Timeliness

Service Quality
Timeliness

"I am truly grateful for the expert craftsmanship in the repair of my 2025 Subaru after it had been sideswiped by a large cargo van ..." Read more

"Kniesels restored my poor smashed in almost new car to showroom condition! The fit and finish of all the replaced parts are ..." Read more

"... technicians did an excellent job on the repair. The paint was blended perfectly, you can't even tell it was painted. There were a few minor things that were missed, ..." Read more

"... repair. The service was professional, timely, and the quality of work exceeded my expectations." Read more

"Great communication and the additional service of taking care of some small surface scratches without charge really goes above and beyond. Appreciate ..." Read more

"The shop exceeded our expectations by completing the repair 2 days early, this saved us money on the car rental insurance."

"I was initially told my vehicle would be ready in 6 days but they got it done sooner. I dropped it off on a Monday morning and I picked ..." Read more

"Vehicle was ready early, same-day. I was very happy!"

"Completed per original estimate. Very prompt repair"

Tavia (Ford owner) reviewed 8/4/26

The repair areas look amazing.

If there was a higher number then 10 I'd choose that. Phil is amazing, attentive and attention to detail is beyond what I've had experienced in the past.

Faith (Honda owner) reviewed 8/3/26

Emilie (Subaru owner) reviewed 8/3/26

From beginning to end this group is top notch

Margaret (Subaru owner) reviewed 8/3/26

very good service, would recomend

car looks great

very good communication

Geonna (Mazda owner) reviewed 8/3/26

Renee (Nissan owner) reviewed 7/31/26

Phil did an awesome job of taking care of me, and my car!

Brenda (Subaru owner) reviewed 7/31/26

Absolutely professional, friendly people who work there. Loved how they updated me all along the way while my car was being repaired. Will recommend.

Samantha (GMC owner) reviewed 7/31/26

The grill has to be fixed still but everything else was amazing and the service was outstanding there were more on top of everything then my insurance broker

Gordon (Nissan owner) reviewed 7/30/26

Omar was wonderful and I felt took great care to make sure my car received the proper repairs and alignment of all the sensors and cameras. He also explained everything as we went.

Maria (Lincoln owner) reviewed 7/30/26

Yes very

Thank you

Work was done amazing thank you very much.

Douglas (Lexus owner) reviewed 7/29/26

Great service. Thanks!

Iva (Chevrolet owner) reviewed 7/26/26

Kniesel's Collision did a wonderful job, Iam very happy with results.

Myrtle (BMW owner) reviewed 7/25/26

I recommend Kneisels to everyone!

Love Sean, and everybody! I’ve been with them few years now! Both shops! Mark especially!

Marilyn (Subaru owner) reviewed 7/25/26

Good job. Completed in one day. Very polite and helpful employees thank you

Mary (Subaru owner) reviewed 7/24/26

Everyone put up with me and my losing things that made theist day longer Everyone was very patient and kind and helpful Thanks for being so nice when I messed up and and and. Very happy

Todd (Chevrolet owner) reviewed 7/24/26

Very professional, always available and pleasant.

Ronald (GMC owner) reviewed 7/23/26

The Carmichael location was very efficient and Omar was exceptionally good to work with. Would highly recommend to anyone needing body shop!

Jason (Kia owner) reviewed 7/20/26

Service was great and completed ahead of schedule. Rental car process was not so great.

James & Judith A (Toyota owner) reviewed 7/20/26

Dennis (Nissan owner) reviewed 7/20/26

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Kniesel's Collision - Carmichael

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Schedule an estimate appointment

About Kniesel's Collision - Carmichael

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Schedule an estimate appointment

Reviews (1,519)

1,380 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?