Kniesel's Collision - Carmichael
In operation 5 years.
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 10 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I appreciated the friendly and knowledgeable customer service as well as the updates on my vehicle. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great people. Very communicative. Highly recommend.
My Experience - 5.0/5.0 -
Thank you to the team for the professional and excellent service that I received from the 1st day of service until the time that I picked up my vehicle. I will definitely refer my family and friends to your location!!
Likely to Recommend - 5.0/5.0 -
I will definitely refer my family and friends to them. They were extremely professional and caring.
Repair Quality - 5.0/5.0 -
Yes…Absolutely, I am completely satisfied with the repairs and the quality of work that was completed.
Customer Service - 5.0/5.0 -
Completely Satisfied. The repair was completed in a timely manner and they updated me through the repair process.
My Experience - 0.0/5.0 -
The grill has to be fixed still but everything else was amazing and the service was outstanding there were more on top of everything then my insurance broker
Likely to Recommend - 5.0/5.0 -
Loved there communication skills,cleaners and works with your daily life schedule
Repair Quality - 5.0/5.0 -
What was completed was down amazingly
Customer Service - 2.5/5.0 -
Still waiting to have my car completed and I have not been contacted with an update regarding this issue
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair areas look amazing.
Customer Service - 5.0/5.0 -
If there was a higher number then 10 I'd choose that. Phil is amazing, attentive and attention to detail is beyond what I've had experienced in the past.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From beginning to end this group is top notch
Likely to Recommend - 5.0/5.0 -
very good service, would recomend
Repair Quality - 5.0/5.0 -
car looks great
Customer Service - 5.0/5.0 -
very good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Phil did an awesome job of taking care of me, and my car!
My Experience - 5.0/5.0 -
Absolutely professional, friendly people who work there. Loved how they updated me all along the way while my car was being repaired. Will recommend.
My Experience - 5.0/5.0 -
Omar was wonderful and I felt took great care to make sure my car received the proper repairs and alignment of all the sensors and cameras. He also explained everything as we went.
Likely to Recommend - 5.0/5.0 -
Yes very
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Work was done amazing thank you very much.
My Experience - 5.0/5.0 -
Great service. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kniesel's Collision did a wonderful job, Iam very happy with results.
Likely to Recommend - 5.0/5.0 -
I recommend Kneisels to everyone!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love Sean, and everybody! I’ve been with them few years now! Both shops! Mark especially!
My Experience - 5.0/5.0 -
Good job. Completed in one day. Very polite and helpful employees thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone put up with me and my losing things that made theist day longer Everyone was very patient and kind and helpful Thanks for being so nice when I messed up and and and. Very happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, always available and pleasant.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Carmichael location was very efficient and Omar was exceptionally good to work with. Would highly recommend to anyone needing body shop!