Kniesel's Collision - Carmichael
In operation 5 years.
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 10 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We are impressed with your FIRST CLASS ORGANIZATION.
Likely to Recommend - 5.0/5.0 -
The professional staff, the quality of the work performed, and the fact our vehicle was detailed was a major plus!!!
Repair Quality - 5.0/5.0 -
Love the detailing of the inside and outside. First class job all the way around. We will highly recommend Knisel’s!
Customer Service - 5.0/5.0 -
We were treated very professionally by all staff. We were kept informed on the status of the repair needed on our vehicle.
My Experience - 5.0/5.0 -
Service was great. Omar kept me informed, they got the work done quickly and with great attention to detail, fixing even scratches. I really appreciate how smoothly it was all handled.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were done correctly, although I was told my car was wrapped, it wasn’t. I don’t know why I was told it was.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
My Experience - 5.0/5.0 -
I thought everyone was very friendly and the receptionist went above and beyond when I needed to check my car for an item misplaced. Pick up was smooth and gentleman up front again was A+. As for the repair itself as far as I can tell, the car seems to be good.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
9 Phil has been very helpful through the process
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication and quality of work was great.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The car looks great. The only issue we had was that they lost my spare tire. They are working on replacing it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Oscar is very professional and kept us informed every step of the way I am glad to see such a young man so knowledgeable. about his job and how to treat customers. He even drove out and delivered our car to us which made it very convenient thank you Oscar
My Experience - 5.0/5.0 -
Sean ran point for us and was excellent throughout the process. He communicated well with updates and walked us thru the process. There is still a part currently on back order but he assured us it wouldn’t be too long and he’d get it taken care of when it comes in.
My Experience - 5.0/5.0 -
I was kept informed either through text or phone call through the entire process. The repairs were done so that I couldn’t tell where the damage had been. I liked that you stand behind your repairs so that if there was a problem I can bring it back to be fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repairs were done perfectly and I was updated regularly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything completed on schedule
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Work was performed well, although it took longer than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Phil was Very easy to work with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Such a wonderful service. No rental car woes. Easy drop off with you. Beautiful restoration of my Subaru ‘s face and front end. Meticulous work. Lexi at the front desk is a remarkable employee and I hope she is appreciated by the bosses. It’s never fun to have to repair your car but you all made it easy.
Likely to Recommend - 5.0/5.0 -
Very likely. I want the best for my friends and family.
Repair Quality - 5.0/5.0 -
Better than new and detailed inside and out.
Customer Service - 5.0/5.0 -
Extraordinary sertvice from Rental Car pick up and drop off to timely e mails about the progress of the repairs. If my Dr was this efficient I would be much healthier!