Kniesel's Collision - Carmichael
In operation 5 years.
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 10 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
Took too long to get my car back
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The constant communication was awesome. I knew everyday what was happening and when I could expect my car to be competed. Loved the text updates! Ray was just fantastic to work with!
Likely to Recommend - 5.0/5.0 -
Kniesel’s just made the whole experience fantastic!
Repair Quality - 5.0/5.0 -
Kniesel’s was just awesome to deal with. I was kept up-to-date daily as to the status of my vehicle.
Customer Service - 5.0/5.0 -
Ray was just incredible! I am pretty sure he called me daily and if not I received text notifications to keep me up to date.
Likely to Recommend - 5.0/5.0 -
ABSOLUTELY!!!! My father, was a parts manager, for Oldsmobile. So I’ve been around dealerships and body shops, for the first 40 years of my life. It felt awesome to feel that “ I’m home “ feeling again.
Repair Quality - 4.5/5.0 -
The team at the Carmichael location went out of their way to make this a very pleasant accident. Nadine and Zack went above and beyond to make it as easy as possible. Everything !!!! Even handling the Enterprise Rent a Car exchange.
Customer Service - 5.0/5.0 -
The girls at the front desk have it dialed in!!!! They made the experience feel like home. They were extremely professional while still being friendly, funny, easy to ask questions and quick with answers.. Accidents are no fun!!’ So to be able to have such a relaxing professional team, made it so much easier.
Likely to Recommend - 5.0/5.0 -
Everyone was very professional. My car looks and drives perfectly.
Repair Quality - 5.0/5.0 -
The service was great. Ray kept me informed along ghe process, and was very helpful.
Customer Service - 5.0/5.0 -
With Ray’s assistance, the process went smoothly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They cleaned my car!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Zack was super helpful. He kept me informed.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
I was very very pleased with the work that was done on my vehicle looks almost brand new
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work, Hailey kept me informed on the status thru text, took care of me when I noticed a plastic fastener was missing and found someone to install it, car looks new, I felt taken care of in a time when supplies are hard to come by, thank you to KNIESEL'S!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend with reference to Ray especially,. That being said, everyone I had contact with throughout the process, was friendly, professional and kind.
Repair Quality - 5.0/5.0 -
The car looks amazing!
Customer Service - 5.0/5.0 -
Ray kept in touch with me constantly. He consistently relayed the information related to the progress ( or lack there of) concerning my vehicle. He was always kind, patient and supportive.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kniesel's and their amazing staff went above and beyond in fixing my car. Their professionalism and care made the process extremely easy as they kept me posted on the repairs every step of the way weather from a call, or text and sometimes both. I will not take my car to anyone else and I will not hesitate on recommending them to anyone in need of bodywork. Thank you for the amazing service you have provided me and for taking great care of my car.
My Experience - 5.0/5.0 -
Excellent service and quality of workmanship. General Manager, Zach Tayler, had exceptional communication skills with us during the whole process and was very professional, as well as the front office staff. We would highly recommend this establishment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at the Carmichael location was very professional and friendly!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything we expected and more