Kniesel's Collision - Carmichael
In operation 5 years.
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 10 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Iove the service and the generosity of the people there
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I’ve had several jobs done by you company in the past and always felt like you did a great job till this time.
Repair Quality - 3.0/5.0 -
You guys had both pieces of facia and you painted the part beautifully. the facia wasn’t the correct part. For the truck and nobody call to ask why. Disappointing
Customer Service - 3.0/5.0 -
Dave Browne was great and very helpful
Returned Clean
My Experience - 5.0/5.0 -
Easy process and great communication. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
They need better coustomer service
Repair Quality - 4.0/5.0 -
So far, it looks fine
Customer Service - 4.0/5.0 -
Updates, calls or any formal notification did not happen
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me up to speed. Car promised ahead of time, cleaner inside and out than when dropped off. Ray is still on top of his game.
Likely to Recommend - 5.0/5.0 -
I've been in s&s Thompson customer since the beginning of time or at least 1985 when I moved back up to Sacramento.
Repair Quality - 5.0/5.0 -
Ray, front desk staff, y'all are great at what you do. If able to provide higher mark's we would. Kia came out cleaner exterior and interior than when it was dropped off.
Customer Service - 5.0/5.0 -
As mentioned previously your staff from the call center on down or on up if you will all did great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Satisfied with the work, a little disappointed my car was in the shop for 2 weeks for a bumper repair that I was told to bring the car in because they had the parts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and Quick. A+
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
My adjuster was amazing and went above and beyond to make sure my car was beautiful
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quick to reach out and friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend for sure
Repair Quality - 5.0/5.0 -
Omar was the individual who fixed my vehicle. He was awesome. He always checked in with me as it took extra long to get the parts and complete repairs. I appreciated him never ignoring me and he brought me my car so I didn’t have to get a ride. I will continue to recommend Kniesel’s to anyone.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have been recommending already and will definitely come back!
Repair Quality - 5.0/5.0 -
I appreciated Ray checking in with me. They had my car fixes within 2 weeks, turn around time is amazing. Really amazing business! Will come back again
Customer Service - 5.0/5.0 -
Really amazing service!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would use Kneisels again and recommend it to my friends.
Repair Quality - 4.0/5.0 -
It took so long to get the parts for my car. That’s the only problem I had with the repair job. Omar Hernandez was really a good representative for you and he did a good job of keeping me informed.
Customer Service - 4.0/5.0 -
Omar Hernandez is a good job of keeping me informed about the status of my car. It just took so long to get the parts.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and nice
Customer Service - 5.0/5.0 -
Great